Ready to build the future with AI
At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today. Get to know us at and on LinkedIn X YouTube and Facebook
Inviting applications for the role of Assistant Vice President- Salesforce Delivery Leader
The Salesforce Delivery Leader oversees the successful execution of Salesforce programs and projects ensuring alignment with business goals client expectations and technical excellence. This role blends strategic leadership delivery management and deep Salesforce expertise to drive digital transformation.
Responsibilities
Lead end-to-end delivery of Salesforce engagements across Sales Cloud Service Cloud Revenue Cloud Field Service and custom solutions
Manage project planning execution and governance across multiple accounts or programs
Collaborate with clients to define scope timelines and success metrics
Ensure quality compliance and performance across all delivery streams
Drive resource planning forecasting and fulfillment across global teams
Act as a primary escalation point for delivery issues and risks
Support pre-sales activities solutioning and proposal development
Foster continuous improvement through automation innovation and best practices
Leadership & Strategic Impact
Drive delivery-led growth by identifying new opportunities within existing accounts
Represent the organization in executive client meetings QBRs and industry forums
Align delivery outcomes with business transformation goals
Qualifications we seek in you!
Minimum Qualifications and Core Competencies:
B.E or or MCA
Relevant years of experience in IT delivery with strong Salesforce program management background
Proven track record of managing large-scale Salesforce implementations
Deep understanding of Salesforce architecture integration and customization
Strong leadership in Agile DevOps and hybrid delivery models
Experience managing onshore/offshore teams and vendor relationships
Excellent communication stakeholder management and conflict resolution skill
Preferred: Salesforce certifications such as:
Salesforce Administrator
Salesforce Consultant (Sales/Service/Field)
PMP or Prince2
Agile/Scrum Master
Why join Genpact
Lead AI-first transformation Build and scale AI solutions that redefine industries
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills
Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace
Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Exec
Artificial Intelligence. Real Outcomes. AI is changing big businesses, and so are we. Discover how cutting-edge AI drives unparalleled value.