Senior Technical Writer
Share
Job Location:
Monthly Salary:
Posted on:
10-11-2025
Vacancies:
1 Vacancy
Job Summary
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23000 employees operating in over 150 countries Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.
Senior Technical Writer
Location: Bengaluru & Chennai India
Department: Technical Communication Center of Excellence
Company: Xylem Water Solutions India Private Limited Global Capability Center Bangalore
About Xylem
Xylem is a leading global water technology company committed to solving the worlds most challenging water issues through innovation. Our mission is to enable sustainable efficient water use and management for communities industries and the environment.
About the Position
As a Senior Technical Writer at Xylem you will be part of the Global Technical Communication Center of Excellence responsible for developing world-class customer documentation (Hardware/Software). You will author and manage content within a Component Content Management System (CCMS) collaborating closely with Project Coordinators and Subject Matter Experts (SMEs) globally. Your work will support customers of Xylem products and systems through clear accurate and user-focused documentation such as Installation and Operation Instructions Service Manuals and other technical publications.
As you grow in this role you will have opportunities to contribute to continuous improvement projects process optimization and training initiatives within Xylems documentation ecosystem.
About the Technical Communication Center of Excellence
A global team of technical information specialists responsible for developing customer product information across Xylems product portfolio. The team focuses on intelligent content reuse using XML-based technologies ensuring all publications are customer-centric reusable and globally consistent across multiple outputs channels and languages.
Prominent collaterals include Installation and Operation Instructions Datasheets Quick Guides UI Guides and UX Guides Technical specifications etc.
The team consists of a Content Development (Production) Team a Localization Team and a Documentation Systems Team.
About the Team in Bengaluru & Chennai (GCC)
The Global Capability Center (GCC) in Bengaluru & Chennai serves as a shared service; resources supporting Xylems global product portfolio including pumps turbines monitoring and control systems and water analysis equipment. The team contributes to product design development testing and technical documentation to deliver innovative and reliable water technology solutions.
Responsibilities
Content Development
- Develop reusable structured technical content aligned with Xylems authoring guidelines information model and style guide.
- Conduct task analysis (TA) and prepare annotated topic lists (ATL).
- Create and maintain Topics Chaptermaps Bookmaps and metadata within the CCMS.
- Produce and maintain illustrations graphics and photo-realistic renderings.
- Ensure the completion of review cycle and software-assisted checks for grammar style and terminology.
- Initiate translation requests and coordinate translation reviews.
- Communicate release updates to stakeholders via designated channels.
- Contribute to the development of the CCMS structure templates and information model.
- Participate in initiatives to enhance documentation quality workflow efficiency and content governance.
Required Qualifications
Education
- Bachelors degree in engineering (Mechanical Electronics Aeronautical Computer Science or equivalent field).
Experience
- 46 years of professional experience as a Technical Writer (Senior level) in an international English-language environment.
- Proven expertise in DITA XML authoring and single-sourcing practices.
- Basic experience creating technical illustrations in vector or raster formats.
Skills and Competencies
Core Skills
- Excellent command of written and spoken English.
- Strong analytical organizational and documentation skills.
- Detail-oriented structured and dependable on meeting deadlines.
- Effective communicator with global cross-functional teams.
- Familiarity with Simplified Technical English (STE) and style guides such as the Microsoft or Chicago Manual of Style.
- Understanding of DDLC SDLC and Agile workflows.
- Knowledge of single sourcing metadata management and conditional profiling.
Technical Skills
- Proficiency in DITA XML and CCMS platforms such as Astoria On-Demand or AEM.
- Skilled in XML editors such as Oxygen XML Editor or Arbortext Editor.
- Experience with terminology and content quality tools such as Acrolinx.
- Proficiency with illustration tools (Adobe Illustrator Photoshop Creo Illustrate Keyshot).
- Experience with collaboration tools like JIRA and Confluence.
- Understanding of content publishing pipelines and localization workflows.
- Working knowledge of XML-based formats and related technologies (XQuery metadata tagging).
- Interest in GenAI and automation using Python or similar programming languages is desirable.
Assessment Process
- Candidates will complete a writing and structuring test to demonstrate technical English and content organization skills.
- Successful candidates will advance to subsequent interview rounds with technical and hiring teams
Join the global Xylem team to be a part of innovative technology solutions transforming water usage conservation and re-use. Our products impact public utilities industrial sectors residential areas and commercial buildings with a commitment to providing smart metering network technologies and advanced analytics for water electric and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
Required Experience:
Senior IC
Key Skills
- Proofreading
- Adobe Acrobat
- Content Management Systems
- Technical Writing
- Visio
- Microsoft Powerpoint
- Sharepoint
- XML
- Confluence
- Wiki Systems
- Word Processing
- Writing Skills
About Company
Discover Flygt's innovative submersible pump solutions for various applications, including wastewater, mining, and more. As a leading manufacturer of submersible pumps, Flygt offers reliable and efficient products for your pumping needs. Learn more at Xylem US.
