SQL Technical Support Exec

Jaipur - India

Monthly Salary: INR 2 - 3

Experience Required: 0-1years

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

Roles

We are looking for a SQL Server DBA. As a SQL Server DBA (or Database Administrator) we want a candidate who can manage SQL Server databases and master in writing SQL queries. Also be proficient in designing tables storing procedures views and functions and documenting functionality.

Responsibilities

Install and configure SQL Server
Documenting and maintaining software functionality
Analyze solve and correct issues in real time
Assist developers with query tuning and schema refinement
Think logically when solving complex business challenges
Interface and communicate with customers
Integrating software components into fully functional software systems
Provide suggestions for solutions
Advise the customer on best practices
Implement best practices on Microsoft SQL Server Databases and Servers
Participate in migrations for customers
Continue to learn new skills involved in being a SQL Server DBA as the technology evolves
Keep up to date with new releases of Microsoft SQL Server.
Implement and upgrade database management system as business needs demand
Perform ongoing support on database issues and ticket management

Key Responsibilities:

Customer Interaction: Interact with customers via phone email and chat to address inquiries resolve issues and provide assistance.
Issue Resolution: Troubleshoot and resolve customer problems with a focus on first-contact resolution. Escalate complex issues to the appropriate department.
Product Knowledge: Develop a strong understanding of our products/services to address customer queries effectively and provide accurate information.
Documentation: Maintain detailed and accurate records of customer interactions transactions and resolutions.
Customer Feedback: Gather customer feedback and insights to contribute to continuous improvement in our products and services

Requirements

Graduate only

Benefits

Good place to work

Work Life Balance Maintained

Required Skills:

SQL Technical Support Executive

Required Education:

Graduates only

RolesWe are looking for a SQL Server DBA. As a SQL Server DBA (or Database Administrator) we want a candidate who can manage SQL Server databases and master in writing SQL queries. Also be proficient in designing tables storing procedures views and functions and documenting functionality.Responsibil...