At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.

A Day in the Life

This role will serve as the customer and field technical resource for expertise and leadership in the areas of physician training post Medtronic program attendance residents/fellows and early career surgeon education wet lab management and also provide clinic and implant coverage post physician training for procedural and product support of new implanting.

This position reports to the West Area Manager Cardiac Surgery

NOTE:This position will focus primarily in the US but will participate in global programs and conferences as needed such as Europe Japan and Latin America.

Position Responsibilities:

Technical and Clinical Support

• Provides technical leadership regarding implantation of SBT products and customers and OR staff on indications for use of SBT products.

• Develops and maintains comprehensive clinical and technical product knowledge.

• Assists and/or serves as consultant to customers as well as sales staff with troubleshooting and complex case challenges.

• May assist field and medical affairs in customer communication regarding device complaints and/or explants.

Customer Education Support

• Collaborates with sales personnel on appropriate targeting for customer attendance at physician training programs.

• Engages with customers prior to attendance at training event.

• Provides post-training follow up including procedural reviews in-servicing and first case(s) support especially post minimally invasive cardiac surgery (MICS) training.

• May be influential in key customer relationships.

• Provides clinic and implant coverage (approx. 10% of total time) when schedule allows.

• Participates in the proactive dissemination of peer-reviewed scientific and clinical information to customers as needed.

Product Training Support for Sales Personnel

• Supports new-hire training.

• Provides technical expertise for regional education and training activities.

Competitive Intelligence and Clinical Evidence

• Expert in competitive technology and therapies. Disseminates competitive information to regional teams. Delivers competitive training to sales staff.

• Stays current with regard to publications and clinical evidence. Effectively and regularly disseminates information and training to sales staff.

Resident/Early Career Surgeon Support

• Partners with sales to communicate and execute resident and early career surgeon initiatives.

• Maintains relationships with attending surgeons in academic programs as appropriate.

• Partners with CS DMs and field to communicate and execute SH-SBT resident and early career surgeon initiatives.

Administrative Responsibilities

• Schedules travel arrangements to ensure multiple objectives are accomplished.

• Submits accurate and timely expense reports.

• Maintains hospital eligibility/access with various vendor credentialing services.

Communication

• Maintains a high level of communication with appropriate CS sales and leadership within assigned geography.

• Ensures a professional standard of written and verbal communication at all times.

NOTE:This role requires 75 - 80% travel across the Western half of the US

Must Have:

• Physician Assistant (PA) Degree with 5 years of experience supporting cardiac surgery procedures in the OR (10 years experience with a Bachelors) or (8 years with a Masters).

• Experience with cardiac implantable devices.

• Experience with education and training techniques.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.

The following benefits and additional compensation are available to those regular employees who work 20 hours per week: Health Dental and vision insuranceHealth Savings AccountHealthcare Flexible Spending AccountLife insurance Long-term disability leaveDependent daycare spending accountTuition assistance/reimbursement andSimple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees:Incentive plans 401(k) plan plus employer contribution and matchShort-term disabilityPaid time offPaid holidaysEmployee Stock Purchase PlanEmployee Assistance ProgramNon-qualified Retirement Plan Supplement (subject to IRS earning minimums) andCapital Accumulation Plan (available to Vice Presidents and above or subject to IRS earning minimums).

Regular employees are those who are not temporary such as interns. Temporary employees are eligible for paid sick time as required under applicable state law and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.

Learn more about our business mission and our commitment to diversity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition Medtronic will provide reasonable accommodations for qualified individuals with disabilities.