Banquet Captain (Full Time)
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Banquet Captain (Full Time)
The Banquet Captain is responsible for maintaining the high service standards of the Fairmont Hotel Macdonald. The Banquet Captain is responsible for organizing and carrying out the functions of the Banquet Department. These functions may include but are not limited to staffing scheduling inventories ordering BEO updates reviews and meetings Banquet Invoice tracking Billing and review coaching and counseling room set-up prep room break-down prep and other Banquet management related responsibilities.
What you will be doing:
Reporting to the Director of Banquets responsibilities and essential job functions include but are not limited to the following:
- Maintain close guest contact and banquet staff contact
- Clearly communicate verbally and in writing with Banquet staff kitchen staff and other hotel departments
- Make management decisions in the best interest of the hotel and the guest
- Review and maintain high quality of set-up service and follow-up for Banquet events
- Accurately tally beverage consumption sheets in a timely manner
- Accurately and efficiently process Banquet checks (post client signatures close and process)
- Abide by Banquet service standards
- Direct multiple events at the same time
- Lead Banquet Servers Housemen and kitchen personnel in teamwork
- Train and follow up on service standards
- Provide excellent overall design and décor of banquet space even in the absence of client provided supplies
- Secondary skills such as bartending serving room set-up and break-down
- Other duties as assigned
Supervisory Responsibilities:
- Directly supervises Banquet Servers Banquet Housemen and Banquet Bartenders alone or in tandem with other Banquet Captains and the Director of Banquets or the Assistant Banquet Manager.
Physical Aspects of Position (include but are not limited to):
- Constant standing and walking throughout shift.
- Frequent lifting and carrying up to 50 lbs.
- Occasional kneeling pushing pulling lifting.
- Occasional ascending or descending ladders stairs and ramps.
Qualifications :
Your experience and skills include:
- To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Previous leadership experience required (in a Event operations setting).
- Ability to work under pressure in fast paced environment.
- Strong interpersonal and problem-solving abilities.
- Working Knowledge regarding labor forecasting scheduling and expense forecasting is an asset.
- Strong interpersonal and problem-solving abilities.
- Computer knowledge in Microsoft Window applications required.
- University/College degree in a related discipline an asset.
- Highly responsible & reliable.
- Ability to work cohesively as part of a team.
- Ability to focus attention on guest needs remaining calm and courteous at all times.
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents.
Additional Information :
What is in it for you:
- Comprehensive benefits package (Medical Vision & Dental) including extended benefits like; Mental Health (up to $5000/year)for full time permanent status employees
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
- Comprehensive wellness platform (Greenshield) for employee mental health and wellbeing support
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities
- Career development opportunities with national and international promotion opportunities. The sky is your limit
Hourly Rate Range: $19.51 - $20.51 CAD Gross per hour
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Culinary Experience
- Restaurant Experience
- Catering
- Hotel Experience
- Taleo
- Hospitality Experience
- Bartending
- Guest Relations Experience
- Serving Experience
- Guest Services
- Supervising Experience
- Banquet Experience
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
