Detention Support WorkerPart-time

Are you a dynamic and energetic individual with the ability to multitask in a fast-paced environment Do you have exceptional interpersonal skills with a knack for customer service If yes then the Prince William-Manassas Regional Adult Detention Center has a rewarding opportunity for you. We are currently seeking a dependable compassionate and resilient individual to join our team as a part-time Detention Support Worker.

Essential Job Functions:

• Provides customer service support to include greeting patrons at the front lobby entrance answering phone inquiries and other duties as required.
• Identify and confirm patrons business at the detention center.
• Manage visitation and provide accurate recordkeeping of approved/denied visitation.
• Performs routine administrative and support functions related to daily Detention Center operations.
• Access query and update various automated information systems related to daily operations.
• Accept inspect and keep track of all UPS/FedEx deliveries to the front lobby.
• Coordinate the pick-up/delivery of incoming/outgoing staff and inmate mail.
• Maintain a log and related records for all mail transactions.
• Process inspect and properly distribute all mail according to U.S. Postal Service regulations as well as agency policies.
• Operate mail meter and other electronic devices to keep illegal contraband from entering/exiting the facility through any mail items.
• Receives and records pertinent information related to unusual occurrences and prepares and distributes correspondence as needed.
• Supports agency staff and works collaboratively with different departments to help maintain agency functionality.
• Participates in on-the-job training in various areas of Detention Center operations.
• Follows security and emergency policies as well as learned standard operating procedures.

Preferred Skills:

• Highly proficient in customer service
• Communication Skills the ability to speak well and convey information clearly.
• Multitasking Skills - the ability to handle several tasks simultaneously while meeting the workload demands of a multi-building jail complex.
• Administrative Skills-the ability to write document keep records and answer phones.
• Technical Skills the ability to utilize various electronic devices and software mediums.
• Interpersonal Skills the ability to handle conflict be attentive and emphatic while maintaining a positive attitude.
• Basic knowledge of mail policies and best practices.
• Ability to search mail through basic physical techniques.
• Ability to function independently with little to no supervision.

Minimum Qualifications:

• High school diploma or G.E.D.
• Valid Drivers license (with no more than 7 demerit points)
• Ability to pass a pre-employment medical screening a thorough background investigation and a polygraph

What We Offer:

• Competitive salary and benefits package.

Hiring range: $21.14 to $26.65 per hour.

*** Starting hourly rate beyond minimum is based on verified related work experience and specified certifications. Please submit resume with application***

- 2 personal days

- 5 holidays

- Accrued sick and annual leave

- Opportunity to enroll in County sponsored medical dental and vision plans

• Comprehensive on the job training to help you succeed in your role.
• Flexible Schedule.

- Days Evenings possible weekend if needed

- Requires a minimum of 24 hours/week.

• A fulfilling career opportunity in a dynamic environment.
• Supportive team and a positive work culture

Physical Demands/Frequency:

• Repetitive motions such as reaching stooping kneeling crouching standing walking pushing pulling lifting touching grasping searching talking listening seeing and remaining vigilant.
• Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently and/or negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time the job is rated for Light Work.

Environmental Working Conditions:

• Work is routinely performed in an environment that involves some degree of risk to personal safety that may be stressful to certain individuals.
• Requires direct contact with inmates in a correctional setting.

Equipment Aids Tools Materials:

• Telephone Computer Radio Fax Machine Mail Meter Renovo Video System Mail Screener and other electronic devices or equipment.

FLSA:

Non-exempt

NOTE
The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the needs of the department.

The position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and the requirements of the job change.

Prince William County is an Equal Opportunity compliance with the Americans with Disabilities Act the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Questions:
All inquiries related to job postings; application deadlines and the status of applications should be submitted through Contact information should be included in the inquiry. Applicants selected to move forward in the hiring process will be notified by phone or email.