Account Director

Established in 2004 OLIVER is the worlds first and only specialist in designing building and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40 countries and counting. Our unique model drives creativity and efficiency allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group were at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency spark creativity and drive insightful decision-making empowering our teams to produce innovative and impactful results.

Role: Account Director

Location: Madrid Spain (Officepresenceexpected at minimum 3 days per week)

Please submit your CV in English

About the role:

Working closely with an FMCG client the AccountDirectorworks hand in hand with the client tomanage the day-to-day running of projects working within specifiedtimeframesand budgets. Reporting to theGroupAccount Directorbased in Spain the AccountDirectoris part of a team of20.Werelooking for exceptional characters who are looking for their next big move and who want to play a key part in an award-winning agency pushing business growth and overseeing the smooth running Director is primarily responsible for client relationships.

What you will be doing:

• Line managementof4AccountManagers
• Take overall financial control of accounts including profitability accuracy of forecastinglate payment as well as fee negotiation providing regular andtimelyreports to the Senior Account Director.
• Own the execution of projects run rates and client satisfaction through catchups with job owners and the weekly account/project management WIP.
• Challenge the team creatively and strategically to create the best work possible.
• Accountable for the delivery of growth targets for the account.
• Escalationpointif the client or internal SLAs and processes are not adhered to or where there are process gaps. Ensure that these are captured along with a suggestion for improvement and work with the BD Head of Operations or relevant department lead to rectify this.
• Negotiate to create win-win compromises with your client on behalf of your team members where needed.
• Provideaccurategross profit & MI reports to senior management including margin management.
• Own successful implementation on AI across the account in-markets.

What you need to be great in this role:

• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships.
• Experienceworking in on a large retail brand.
• 8 years of relevant experience in:CreativeDigitalPOS andSocial
• Proficiency in English & Spanish is required as we are a global business.
• Exceptional account leadership skills with a developed financial and commercial acumen creative judgment strategic thinking talent management and business growth
• A proventrack recordof commercial growth across new and existing business
• First-rate communications skills with the ability to be articulate in person and in writing and strong presentation skills with an innate rapport build
• The ability to manage and develop junior team members.
• A clear understanding of all IIG group products and how to utilise this knowledge to the accounts advantage.
• Understanding of how to integrate with a client-side team whilstmaintaininga top tier agency service.
• Highly creative with the ability to generate ideas and practically contribute to studio output.
• Proficientin Microsoft Office and other related software.

Req ID: 15075
#LI-AB1#LI-senior#LI-Onsite

Our values shape everything we do:

BeAmbitiousto succeed

BeImaginativeto push the boundaries of whats possible

BeInspirationalto do groundbreaking work

Bealways learningand listening to understand

BeResults-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community clients and creations

OLIVER a part of the Brandtech Group is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential and individual differences are valued and respected. All applicants shall be considered for employment without regard to race ethnicity religion gender sexual orientation gender identity age neurodivergence disability status or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability with science-based emissions reduction targets. Collectively we work towards our missionembedding sustainability into every department and through every stage of the project lifecycle.