Why You Should Join us at Huntsville Honda!
We offercompetitive compensation a greatbenefits package includingHealth& DentalBenefits withLife InsuranceandLTD coverageand a Group Pension Planwithmatching employer contribution as wellas a number ofemployee team appreciation eventsgreat work-perksand discounts.
If youreenthusiastic motivated and passionate about customer service and theautomotive business we would like to hear from you.
HuntsvilleHondais looking for a team oriented hardworkingService Advisor to join their dynamicteam!
We are part of the Performance Auto Group a leading automotive group and weare committed to integrity believe in employee empowerment are passionateabout innovating and care about a great guest experience and giving back.
About Us:
PerformanceAuto Group is a leading automotive groupwhosepurpose is to be the preferredautomotive group by fostering fair and respectful relationships that positivelyimpact our team customers partners and communities.Our core values as an organizationare the principles we were built on that guide us today:
GreatExperience:Every customer is entitled to a great experience
Integrity:Weare honest and transparent in our actions
Diversity:Weare stronger through the inclusion of people brands and ideas
Innovation:Wepassionately embrace opportunities for new and continuous improvements
Empowerment:Weencourage and support our people in taking initiative
GivingBack:We positively impact the communities in which we live work andraise families
Heres what youll deliver:
Greet customers promptly on the phone or in thedealership.
Identify recommend and document service maintenance andrepairs for customers.
Provide repair recommendations and write up repairorders.
Provide accurate cost estimates explaining the natureof the repairs needed.
Manage customers expectations throughout the day andprovide regular status updates.
Schedule service appointments.
Prepare accurate invoices and re-delivery.
Verifywarranty coverage for repairs including base powertrain and extendedwarranties. Ensure all necessary documentation for warranty submission is withthe repair order.
Arrangecustomer transportation via shuttle as needed.
Maintain current required manufacturer training.
Providean extraordinary experience for all customers while working in a fast-pacedenvironment with multiple deadlines.
Performother service-related duties as required by management.
Youare organized and detail-oriented and enjoy a fast-paced atmosphere and havethe ability to work retail hours including Saturdays as scheduled.
Youhave a current G drivers license with a clean drivers abstract.
Youare fluent with computer systems. Experience with PBS or similar automotivesystem is an asset.
Theability to drive manual and automatic transmission vehicles is helpful.
Professionalfriendly and customer-oriented with high emphasis on good CSI and sellingcapabilities
Abilityto multi-task and work under pressure.
Provencustomer service skills are prerequisites to promote the department and helpdrive the retention business development and customer service programs.
Relatedautomotive dealership experience is preferred but not mandatory.
Ifyou have initiative and currently deal with the public in a sales capacitythis may be your opportunity to join a great team and start a long-term career.
Whats in it for you
Excellent management support and guidance
Opportunities through our Internal careermobility program
Retirement Savings Plan
Access to health and dental insurance
Disability and life insurance for theunexpected
Free and engaging employee events
Did we mention we love giving back to ourcommunities
Performance Auto Group is a leading automotivecompany in Southern Ontario with over 2000 employees 23 brands and 45locations in Huntsville Brampton Brantford Bolton Grimsby MississaugaOakville Orangeville St. Catharines and Toronto. Performance Auto Group alsoincludes AutoPlanet Direct Ontarios largest indoor used car showroom.
Please applythrough Indeed or email We thank all applicants;however only those contacted for an interview will be considered. We are anequal opportunity employer and welcome applications from people with specialneeds. Accommodations will be provided throughout the selection process asrequested. For any inquiries please email us.
Required Experience:
Unclear Seniority
Performance Auto Group is Ontario's Leading Automotive Group. Experience The Performance Difference At Our 29 Locations and 4 Collision Centres Across Ontario.