IT Support Specialist III
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Job Location:
Folsom, CA - USA
Monthly Salary:
$ 70 - 80
Posted on:
09-11-2025
Vacancies:
1 Vacancy
Job Summary
Job Description
The IT Support Specialist III operates as a primary contact for Help Desk operations. They are responsible for the installation configuration and ongoing usability of desktop computers peripheral equipment and software within established standards. The IT Support Specialist III will interact with the divisions to resolve any higher level IT related issues including troubleshooting and improving our network infrastructure and the management and administration of it. They work with vendor support contacts to resolve technical problems relating to both hardware and software. The IT Support Specialist III is expected to help train and orient staff on the use of hardware and software. This is a full-time position with hybrid and on-site opportunities available.
Responsibilities
- Setting up and maintaining workstations and software for new and existing staff
- Training new peers and Junior IT Support Specialists
- Providing break-fix support for desktops and OS
- Providing support for desktop applications and software
- Providing support for system devices such as printers mobile phones and tablets
- Researching and implementing new technology to help IT run smoothly and efficiently
- Adding updating or disabling user accounts password resets in Active Directory
- Responsible for the inventory of hardware and software system
- Troubleshooting technical problems with network connections
- Escalating issues unable to be resolved to the Tier IV IT Support Specialist
Requirements
- 4-7 years experience in Information Technology
- Familiar with Windows and Mac OS
- Able to setup and debug laptop workstation hardware
- Effective communication and interpersonal skills
- Ability to diagnose and solve issues efficiently and completely
- Ability to work well independently once given projects or actions to solve
- Customer service experience
- Preferred:
- Bachelors degree in (Computer Science Management Information Systems (MIS) Computer Information Systems or a related technical field)
$70000 - $80000 a year
Pay
Based on the Sacramento region the new hires minimum and maximum target salary for this role is $70k - $80k. This role will be paid hourly.
Inductive Automations ranges are market-driven and set to allow for flexibility. Although it is not typical for an individual to start at the top end of the range for the position compensation decisions are dependent on: the facts and circumstances of each case work location job-related skills experience relevant education or training; and other business and organizational needs.
About Us
Who are we
Champions for industrial automation innovation and driven by a mission statement to empower our customers to swiftly turn great ideas into reality by removing all technological and economic obstacles we create and deliver solutions that relieve pain points bring efficiency to operations and optimize integration.
Why Choose Inductive Automation
Our passion goes beyond customers. We celebrate your personal and professional milestones and we support our teams with meaningful work in a collaborative environment.
We find that great work-life balance inspires teams to do their best work and empowers people to live their best lives. Thats why diversity fun and flexibility are ingrained into our work culture.
The Inductive Automation team understands the importance of personal growth and social connection. So things like time for professional development or company and team activities are baked right into the schedule to keep us all engaged connected and prospering.
Benefits and Perks
100% Employee Covered Health Care:Dont pay a dime for your medical dental and vision insurance.
Paid Time Off:Receive paid holidays vacation and sick time.
401k with Match:Save for the future with our company-matching 401k program.
World-Class Headquarters:While on-site enjoy complimentary snacks and beverages then challenge a friend to a game of pool table tennis shuffleboard or foosball.
Adjacent Nature Reserve: On-site employees enjoy breathtaking views and adventures that energize and inspire.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
Key Skills
- Fund Management
- Corporate Sales
- HR Recruitment
- Linux
- Airlines
About Company
Inductive Automation provides SCADA software and industrial automation solutions. Ignition software is the universal platform for automation industry needs
