Medical Office Specialist II (Bilingual)
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Job Location:
Chamblee, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
09-11-2025
Vacancies:
1 Vacancy
Job Summary
Employment Type:
Full timeShift:
Day ShiftDescription:
Position Purpose:
At Mercy Care we believe in serving with compassion dignity and excellence. As a Medical Office Specialist you will be the first point of contact for patients playing a vital role in ensuring seamless and welcoming front desk operations. Your attention to detail and customer service will help our patients feel valued and supported.
What You Will Do:
Greet clients and visitors answer phones and direct inquiries.
Accurately collect and enter patient demographic and financial information.
Verify insurance eligibility and collect payments.
Manage appointment scheduling and daily front-desk operations.
Enter billing information using the Patient Care Network System.
Act as liaison between patients and medical/support staff.
Participate in 1-2 weekend health fairs or community events annually.
Serve patients across age groups with a focus on adults and geriatric populations.
Minimum Qualifications:
High school diploma or equivalent.
At least two years of computer literacy including Word and Excel.
23 years of experience in a private physicians office or community health center preferred.
Minimum one year of experience with billing for Medicare Medicaid HMOs and commercial insurance.
Bilingual in English and Spanish required.
Familiarity with OSHA and HIPAA guidelines preferred.
Position Highlights and Benefits:
Day-1 Benefits (PTO accrual retirement plan and match health insurance and more!)
Opportunity to get paid daily through DailyPay
Paid holidays and generous Paid Time Off (PTO)
Discounts with major vendors; AT&T Verizon Ford Motor Company General Motors Quicken Loans AND MORE!
Low-cost medical dental and vision insurance plans. Enjoy lower-cost medical services when you visit facilities within the Trinity Health network.
Fast response interview times and job offers.
Ministry/Facility Information:
Mercy Care Atlanta a Federally Qualified Health Center (FQHC) andcomprised of 300 plus colleagues is a healthcare organization that provides a range of health services to underserved and vulnerable populations in the Atlanta Georgia area. We are dedicated to providing compassionate high-quality care to individuals across all demographics. Rooted in the Mercy Philosophy we prioritize respect integrity compassion and excellence in all aspects of care delivery.
Our Commitment
Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.
Required Experience:
IC
Key Skills
- Administrative Skills
- Time Management
- Diplomatic Skills
- Listening Skill
- Languages Fluency
- Organizational Skill
- Pressure Management
- Discipline Skills
- Communication
- Relationship Management
- Client Services
- Flexibility
- IT Skill
- Orderly Condition
- Secretarial Skill
About Company
Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians caring for diverse communities across 25 states. Nationally recognized for care and experience, the Trinity ... View more
