Client Agility Specialist Data, Content & Visualisation

SmartPA

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profile Job Location:

Edinburgh - UK

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Job Description
Who We Are

At SmartPA we dont just provide support we transform it. Our mission is simple yet bold: to redefine administrative and PA services through innovative thinking cutting-edge technology and an unrelenting pursuit of excellence. Trusted by global leaders in industries like tech automotive and retail were the engine behind smarter more efficient operations. With a vibrant client-focused culture and a team driven by creativity no two days at SmartPA are ever the same! As we continue to grow rapidly this is your opportunity to join us on the journey to becoming the most optimised administrative organisation in the world. If youre ready to challenge the status quo and create meaningful impact we want to hear from you!
Key Responsibilities and Skills
What Youll Do

The Centre of Excellence (COE) is the driving force behind SmartPA where strategy comes to life. As part of this dynamic client-facing department youll be the heartbeat of our business delivering high-impact tailored support to a key client account daily.

In the role of Client Agility Specialist youll play a pivotal role in providing bespoke solutions to a variety of stakeholders. Youll tackle real challenges establish meaningful relationships and make a tangible difference to client success.

This particular role is assigned to one of our dedicated clients meaning you will be representing our brand whilst working very closely with aglobal tech giant.

This is a dynamic high-impact Generalist role dedicated to a single client/account. The Specialist will strategically pivot between data management content design and visualisation projects based on immediate business demand ensuring the client consistently receives high-quality actionable insights and communication.

What Your Day Will Look Like

This role requires frequent pivots between three core functional areas:

  • Data and Content Integrity

    • Govern and Organise:Manage the lifecycle of datasets and content repositories (e.g. Google Sheets NotebookLM internal knowledge bases) ensuring data integrity compliance and easy accessibility.

    • Curate & Clean:Process format and clean raw data using spreadsheet tools preparing it for analysis reporting or publication.

    • Document:Develop and document standards processes and best practices for data handling and system usage across the team.

  • Data Visualisation & Reporting:

    • Design Dashboards:Design build and maintain interactive data dashboards and reports (using tools like Tableau Looker Studio or equivalent) to transform data into clear actionable insights.

    • Standardise Metrics:Ensure consistent data definitions and reporting metrics across all visual assets to protect data quality and trustworthiness.

  • Comms Design & Narrative:

    • Visual Storytelling:Design and produce a range of visual materials including presentations infographics and internal communication assets acting as aBrand & Narrative Guardian.

    • Content Refinement:Develop and refine professional concise content (text and visuals) for both internal and client-facing channels ensuring alignment with brand standards.

  • Manage multiple projects simultaneously maintaining a high level of quality under tight deadlines.

Skills
About You

You are the ultimate organisational hybrid: highly meticulous with data and inherently creative with design. You thrive on variety and have an exceptional ability to quickly context-switch while maintaining high standards in every domain. You are a reliable and effective communicator who can translate complex data into both stunning visuals and clear decisive language ultimately enabling the client to make quick decisions at pace.

Experience
What Youll Need

Your experience is key but your attitude is what sets you apart.

Essential: Blended Expertise
  • Data & Content Management:Proven experience in a data-focused administrative or content management role including expert proficiency with advanced spreadsheet functions (e.g. Excel/Google Sheets pivot tables data validation).

  • Data Visualisation:Expert proficiency in at least one major data visualisation tool (e.g. Tableau Power BI Looker Studio) demonstrated through a portfolio of high-quality dashboards.

  • Visual Design & Communication:Strong portfolio showcasing visual design skills (e.g. presentations infographics newsletters) and proven experience writing and editing professional engaging content.

  • Methodical Thinking: Excellent attention to detail and a strong understanding of how to simplify complex information for the end-user whether through charts summaries or compelling narratives.

  • Attention to detail and teamwork: Adaptable and collaborative with the ability to coordinate effectively with the team to manage capacity and workload including planned and unplanned absences.

Desirable: Enhanced Agility
  • Familiarity in a role with context switching able to adjust day to day to support where the business needs (familiarity desirable although this mindset is a must).
Work Remotely
Yes
Salary
30000 - 40000 (depending on experience)
Schedule
Monday - Friday
Your working hours will be 2:00pm to 10:30pm (UK time) aligned to cover the 9:00am to 5:30pm (EST) business day.
Job Type
Full-time Permanent (37.5 hours per week)
Whats in it for you
At SmartPA we believe in rewarding talent and supporting your growth .
  • Competitive Salaries
  • Yearly Bonuses based on company department and individual performance.
  • Department based incentives.
  • Hybrid/Remote Work: Whether you prefer a hybrid model or require remote work due to your location were open to discuss options that work for you!
  • 33 Days Holiday: Because rest fuels greatness.
  • Growth Opportunities: Develop your skills advance your career and grow with a company reshaping the industry.
About us
At SmartPA we dont just provide support we transform it. Our mission is simple yet bold: to redefine administrative and PA services through innovative thinking cutting-edge technology and an unrelenting pursuit of excellence. Trusted by global leaders in industries like tech automotive and retail were the engine behind smarter more efficient operations. With a vibrant client-focused culture and a team driven by creativity no two days at SmartPA are ever the same! As we continue to grow rapidly this is your opportunity to join us on the journey to becoming the most optimised administrative organisation in the world. If youre ready to challenge the status quo and create meaningful impact we want to hear from you!



Required Experience:

IC

Job DescriptionWho We AreAt SmartPA we dont just provide support we transform it. Our mission is simple yet bold: to redefine administrative and PA services through innovative thinking cutting-edge technology and an unrelenting pursuit of excellence. Trusted by global leaders in industries like tec...
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At SmartPA we provide industry leading administrative and businesses support services to organisations across the globe. Through our knowledge and experience, we aim to teach the true value of EA and secretarial services as a fundamental support function in every business, providing a ... View more

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