Technical Product Enablement Facilitator APAC

Sydney - Australia

Monthly Salary: Not Disclosed

Posted on: 09-11-2025

Vacancies: 1 Vacancy

Job Summary

HubSpot is looking for a Product Trainer/Facilitator to join the Go-To-Market Enablement team.

Our next hire will work to deliver best-in-class product training with the overarching goal of helping Sales PreSales Customer Success and advanced Support reps grow their product knowledge in order to serve customers better.

This person will have autonomy to innovate facilitation techniques and will play a pivotal role in setting up our sales and support teams for continued growth and scale. This includes incorporating training on AI and AI Agents in HubSpot.

The Role

The teams you will support play a major role in creating a remarkable customer experience for customers who need more technical and strategic product assistance.

The right candidate will have empathy for customer-facing employees and the ability to bring product training to life in a way that engages learners across each stage of their employee lifecycle.

The end result of your efforts will be happy customers who can connect their business problems to a HubSpot solution and grow better with the HubSpot platform.

You will partner closely with teams that build product strategy at HubSpot Product Marketing and Enablement and act as a constant source of feedback for what product materials are connecting with HubSpot employees.

In this role you get to

Deliver training sessions for product launches that support in-seat rep readiness
Train multiple roles across the business on product-focused sessions
Facilitate our monthly Foundations (new hire onboarding) Accelerate (skills training for new hires) and ongoing programs and have the opportunity to learn and facilitate other programs
Work autonomously as well as part of a large team
Build working relationships across multiple departments and geographies
Act as a SME (Subject Matter Expert) for new content development (20% of time)
Design and deliver Sales/CSM Success-focused training content incorporating HubSpots Customer Platform positioning
Regularly shadow supported roles to stay up to date with product changes
Integrate AI Agents into early-stage training programs
Lead regional training coordination and scheduling across APAC ANZ Japan and Singapore markets
Research and implement innovative training delivery techniques technologies and methodologies to enhance learning outcomes and engagement

We are looking for people who have...

Ability to demonstrate how all Hubs work both technically and how customers use them
Ability to demonstrate how to customize the HubSpot platform
Knowledge of demo-flow processes and CRM/Business Analytics features
Ability to translate highly technical concepts into common language including but not limited to:

Integrations
APIs
HubL
HubDB
Custom Automation
Webhooks
Data Sync
CRM Configuration
Reporting/Analytics architecture

Good understanding of AI functionality within HubSpot tools and can connect AI tools to customer solutions right-sizing by product-market fit
Familiarity with Breeze Agents and HubSpot Credits system
Experience with GTM Enablement frameworks and methodologies
Ability to explain sales methodology concepts in simple practical terms reducing ambiguity and connecting directly to reps jobs to be done
Strong personal organization skills with the ability to manage multiple projects at once
Comfort navigating ambiguous situations with minimal direction
Excellent presentation skills ability to own the Zoom room and keep attendees engaged
Very strong written and oral communication skills
Experience with training automation tools and ticketing systems
A great sense of humor

HubSpotters with...

Previous experience as a Solutions Engineer/Architect Technical Consultant Product Expert or Senior Customer Onboarding Specialist
1.5 years of previous HubSpot experience (required)
Proven track record developing and updating training curricula for multiple cohorts
Reputation as a go-to person on their team
Consistently positive attitude
Proven triage and troubleshooting mentality

Bonus if you have

Experience working globally
Experience working cross-functionally
Public speaking experience
Strong experience facilitating onboarding and/or training effectively
Bilingual skills (a plus)

We know the confidence gapand impostor syndrome can get in the way of meeting spectacular candidates so please dont hesitate to apply wed love to hear from you.

If you need accommodations or assistance due to a disability please reach out to us using this form.

At HubSpot we value both flexibility and connection. Whether youre a Remote employee or work from the Office we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team youll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpots Career Diversitypagehere.

India Applicants: link to HubSpot Indias equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software integrations and resources customers need to connect marketing sales and service. HubSpots connected platform enables businesses to grow faster by focusing on what matters most: customers.

At HubSpot bold is our baseline. Our employees around the globe move fast stay customer-obsessed and win together. Our culture is grounded in four commitments: Solve for the Customer Be Bold Learn Fast Align Adapt & Go! and Deliver with HEART. These commitments shape how we work lead and grow.

Were building a company where people can do their best work. We focus on brilliant work not badge swipes. By combining clarity ownership and trust we create space for big thinking and meaningful progress. And we know that when our employees grow our customers do too.

Recognized globally for our award-winning culture by Comparably Glassdoor Fortune and more HubSpot is headquartered in Cambridge MA with employees and offices around the world.

Explore more:

HubSpot Careers
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HubSpot is looking for a Product Trainer/Facilitator to join the Go-To-Market Enablement team.Our next hire will work to deliver best-in-class product training with the overarching goal of helping Sales PreSales Customer Success and advanced Support reps grow their product knowledge in order to serv...