Senior Technical Field Engineer
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Job Location:
Townsville - Australia
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
What success looks like in this role:
As a Senior Field Engineer at Unisys on an Australian government account you will play a crucial role in delivering high-quality technical support and services to our clients.
Responsibilities:
Proven experience in a Deskside supportenvironment performing fault investigation triaging and resolution
Troubleshooting and resolving complex technical issues performing system installations and maintenance and providing on-site support to ensure the smooth operation of our clients IT infrastructure.
You will also be expected to mentor and guide junior engineers ensuring they develop the skills necessary to excel in their roles
Experience with desktop support server support hardware network and software installation and troubleshooting
Experience with supporting a corporate Windows environment
Experience with supporting physical and virtual environments (Desktop and Servers)
Operating system support (Windows 10 & 7 Linux and other operating systems)
Office 365 Outlook exchange and other critical business application support Standalone Support
Printing (installation deployment configuration disposals)
Complex Software installation and troubleshooting
Network (triaging fault diagnostic root cause analysis)
Software and Hardware diagnostic skills and building/upgrading PCs
Test and Tag experience highly regarded
Asset Management experience highly regarded
Minimum of 4 years in supporting Deskside support environment
Drivers License required (Automatic).
You will be successful in this role if you have:
NV1 Security Clearance must have for this role.
Strong background in IT with extensive experience in Deskside Support excellent problem-solving skills and the ability to work independently as well as part of a team.
A relevant degree in IT or a related field along with industry certifications will be highly regarded. Join us and contribute to our mission of delivering exceptional technology solutions to our clients.
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age caste citizenship color disability family medical history family status ethnicity gender gender expression gender identity genetic information marital status national origin parental status pregnancy race religion sex sexual orientation transgender status veteran status or any other category protected by law.
Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.
If you are a US job seeker unable to review the job opportunities herein or cannot otherwise complete your expression of interest without additional assistance and would like to discuss a request for reasonable accommodation please contact our Global Recruiting organization at . US job seekers can find more information about Unisys EEO commitment here.
Required Experience:
Senior IC
Key Skills
- Presentation Skills
- Iis
- Data Collection
- Military Experience
- Windows
- Host/Hostess Experience
- Visio
- Construction Management
- Special Operations
- Maintenance
- Troubleshooting
- Wiki Systems
About Company
Unisys is a global information technology company that specializes in providing industry-focused solutions integrated with leading-edge security to clients in the government, financial services and commercial markets. Unisys offerings include security solutions, advanced data analytic ... View more
