The Supervisor is responsible for the day-to-day operations of assigned clinic departments ensuring excellent patient service and delivery of care.
This is a full-time on-site role Monday - Friday with staffing on call responsibilities for OUC staffing working out of our Burnsville & Eagan locations.
Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health) a group of local medical practices owned and led by its physicians on a mission to give patients more control over their healthcare.
Essential Functions:
- Effectively recruit train manage and retain employees
- Responsible for the coordination of the weekly schedule for appropriate staff coverage
- Operate as a liaison between management and clinic staff to ensure quality and efficiency of patient service. This may include meeting one-on-one with managers and/or staff to assess educate and review data on quality service teamwork and integrity relating to the work of clinic staff members.
- Conduct frequent timely and appropriate communications with employees through meetings and one-on-one sessions; actively participate in meetings and other communications processes; share information timely accurately and completely with others as needed
- Conduct annual reviews of direct reports including determination of any relevant compensation adjustments
- Complete all payroll processes as needed in HRIS including leave of absences time off requests job changes department transfers terminations etc.
- Occasionally participate in community functions relating to TCO outreach events throughout the year.
- Any and all other duties as assigned
Education and Experience Requirements:
- Bachelors degree in related field or applicable experience
- Minimum of 1 year supervisory/leadership experience. Healthcare setting preferred.
- Working knowledge of all applicable laws regulations and guidelines
Benefits & Compensation:
Essential Requirements:
Ability to:
- Comply with company policies procedures practices and business ethics guidelines.
- Complete job required training.
- Comply with all applicable laws and regulations (e.g. HIPAA Stark OSHA employment laws etc.)
- Demonstrate prompt and reliable attendance
- Work in the clinic during business hours
- Travel independently throughout the clinic (which may include movement from floor to floor); frequent bending lifting standing stooping or sitting for long periods of time may be required
- Work at an efficient and productive pace handle interruptions appropriately and meet deadlines
- Communicate and interact in a respectful and professional manner
- Prioritize workload while being flexible to meet the expectations of the daily operations
- Apply principles of logical thinking to define problems establish facts and draw valid conclusions
- Understand and execute a variety of instructions
- Effectively operate equipment and communicate on and operate the phone system
- Work independently with minimal supervision
- Travel to other work locations if required
Performance Expectations i-Healths Core Values:
- Integrity- Do the right thing and take responsibility for what you do and say
- Service - Consistently contribute to deliver an exceptional experience
- Quality - Act with high purpose committed effort and skillful execution to exceed expectations
- Innovation- Identify progressive solutions that improve service teamwork efficiency and/or effectiveness
- Teamwork - Be a part of the whole; support each other positively
Environmental Conditions:
Notes:
Required Experience:
Manager
The Supervisor is responsible for the day-to-day operations of assigned clinic departments ensuring excellent patient service and delivery of care.This is a full-time on-site role Monday - Friday with staffing on call responsibilities for OUC staffing working out of our Burnsville & Eagan locations....
The Supervisor is responsible for the day-to-day operations of assigned clinic departments ensuring excellent patient service and delivery of care.
This is a full-time on-site role Monday - Friday with staffing on call responsibilities for OUC staffing working out of our Burnsville & Eagan locations.
Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health) a group of local medical practices owned and led by its physicians on a mission to give patients more control over their healthcare.
Essential Functions:
- Effectively recruit train manage and retain employees
- Responsible for the coordination of the weekly schedule for appropriate staff coverage
- Operate as a liaison between management and clinic staff to ensure quality and efficiency of patient service. This may include meeting one-on-one with managers and/or staff to assess educate and review data on quality service teamwork and integrity relating to the work of clinic staff members.
- Conduct frequent timely and appropriate communications with employees through meetings and one-on-one sessions; actively participate in meetings and other communications processes; share information timely accurately and completely with others as needed
- Conduct annual reviews of direct reports including determination of any relevant compensation adjustments
- Complete all payroll processes as needed in HRIS including leave of absences time off requests job changes department transfers terminations etc.
- Occasionally participate in community functions relating to TCO outreach events throughout the year.
- Any and all other duties as assigned
Education and Experience Requirements:
- Bachelors degree in related field or applicable experience
- Minimum of 1 year supervisory/leadership experience. Healthcare setting preferred.
- Working knowledge of all applicable laws regulations and guidelines
Benefits & Compensation:
Essential Requirements:
Ability to:
- Comply with company policies procedures practices and business ethics guidelines.
- Complete job required training.
- Comply with all applicable laws and regulations (e.g. HIPAA Stark OSHA employment laws etc.)
- Demonstrate prompt and reliable attendance
- Work in the clinic during business hours
- Travel independently throughout the clinic (which may include movement from floor to floor); frequent bending lifting standing stooping or sitting for long periods of time may be required
- Work at an efficient and productive pace handle interruptions appropriately and meet deadlines
- Communicate and interact in a respectful and professional manner
- Prioritize workload while being flexible to meet the expectations of the daily operations
- Apply principles of logical thinking to define problems establish facts and draw valid conclusions
- Understand and execute a variety of instructions
- Effectively operate equipment and communicate on and operate the phone system
- Work independently with minimal supervision
- Travel to other work locations if required
Performance Expectations i-Healths Core Values:
- Integrity- Do the right thing and take responsibility for what you do and say
- Service - Consistently contribute to deliver an exceptional experience
- Quality - Act with high purpose committed effort and skillful execution to exceed expectations
- Innovation- Identify progressive solutions that improve service teamwork efficiency and/or effectiveness
- Teamwork - Be a part of the whole; support each other positively
Environmental Conditions:
Notes:
Required Experience:
Manager
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