Credit Officer

APRA AMCOS is a member-owned music rights management organisation positioned at the intersection of music data and technology. We have more than 124000 members who are songwriters composers and music publishers. We license organisations to play perform copy or record our members music and we distribute the royalties to our members.

The Credit Officer will manage internal debt processes for most APRA and AMCOS client accounts. Responsibilities include conducting debt collection via phone and email overseeing reminder communications.

The role is based in our Ultimo office which is on Gadigal land.

As aCredit Officer your responsibilities will include:

• Conducting telephone and email debt collection (minimum 50 contacts daily)
• Managing inbound client calls shared inbox and maintaining accurate client records
• Performing client account reconciliations and overseeing payment plans or extended credit
• Providing general administrative and operational support to the Credit Team
  
  

To thrive in this roleyoullneed:

• Experience in debtor skills
• Experience working in a high-volume environment
• Strong stakeholder engagement
• Intermediate Excel skills
• A proactive and self-motivated mindset
  
  

What Youll Love:

• Our friendly and collaborative work environment. Our team thrives on our values of collaboration respect skill imagination and accountability.
• Hybrid work options combining the convenience of remote work with in-office collaboration.
• Generous employee benefitssuch as:learning and development programs; 18 weeks paid parental leave(includingforadoptionfoster or kinship care); discounted private health benefits; novated lease vehicles arrangements; access to financial services; employeeassistanceprograms and more.

Application Process:

Ready to be a valued addition to our team Take the plunge and apply now werelooking forward to hearing from you! Apply byWednesday 12 Novemberbysubmittingyour resume and a cover letter outlining your relevant experience and whyyouretherightfit for this to learn more about you!

We are committed to being a culturally safe and responsive workplace where staff from all backgrounds feel welcome respected and this role requires specific skills and experience we encourage peopleof all ages and genders Aboriginal and Torres Strait Islander peoples culturally and linguistically diverse groups the LGBTIQ community and people with disabilitywho are interested in this position to put an application in even if theyre not sure if they meet every single bit of the selection criteria.

We are keen to make our candidates comfortable so they canshow us theirbest. Pleasefeel free toreach out toour People & Culture team () todiscuss support or adjustments in ourrecruitmentprocess that may berequired.

Applications without a cover letter will not be considered.

Contact Information:

For any questions feel free to reach out toCarla ONealeSenior Manager People and Culture look forward to hearing from you!

Required Experience:

Manager