Food & Beverage Supervisor

Additional Information: This hotel is owned and operated by an independent franchisee Concord Hospitality Enterprises Company. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.

About The Ben Hotel

At The Ben West Palm Beach every corner tells a story. Part of Marriotts Autograph Collection our hotel is inspired by the legendary Byrd Birdie Dewey and her famed Ben Trovato Estatea place where elegance creativity and individuality converged. Today The Ben carries that spirit forward blending sophisticated design with a warm story-rich atmosphere that makes every guest feel both enchanted and at home.

Perched on the waterfront The Ben offers sweeping views of the marina and the Intracoastal Waterway where the rhythm of the tides meets the citys vibrant energy. Guests can savor bold flavors at Proper Grit our signature whisky and supper clubinspired restaurant or rise to the citys only water-facing rooftop lounge Spruzzo where Mediterranean tapas handcrafted cocktails and panoramic sunsets create moments that linger long after the night ends.

By day our rooftop heated saltwater pool and cabanas invite relaxation under the sun. By night the hotel transforms into a serene haven where every detailfrom personalized service to artful décorreflects a commitment to excellence. With versatile meeting spaces bespoke experiences and a team devoted to anticipating guest needs The Ben turns ordinary stays into unforgettable stories.

Here every experience lives up to our promise: Exactly Like Nothing Else. Explore the story at .

Position Overview

At Proper Grit dining is an experiencerich with flavor atmosphere and connection. We are seeking an experienced hands-on Food & Beverage Supervisor to join our passionate team. As steward of our dining journey you will oversee daily operations inspire associates and ensure every guest interaction reflects elegance warmth and precision. Balancing leadership with service excellence you will orchestrate moments where timing quality and genuine hospitality converge transforming meals into memorable experiences. Your guidance and vision will bring Proper Grits story to life creating an unforgettable impression for every guest who walks through our doors.

Key Responsibilities

Direct the operational efforts of Proper Grit ensuring seamless dining experiences from open to close.
Supervise restaurant lounge banquet and utility associates providing guidance support and leadership.
Train associates on service standards food and beverage presentation sequence of service and sanitation practices.
Assist with scheduling performance evaluations and daily direction of associates.
Maintain open communication with associates and leadership to ensure a collaborative engaged work environment.
Provide associates with tools resources and coaching to excel in their roles.
Address service issues with immediacy and professionalism ensuring guest satisfaction at all times.
Participate in weekly staff BEO and food & beverage meetings and oversee monthly inventory processes.
Ensure all food and beverages are presented with consistent quality proper preparation and timely delivery.
Support the broader Food & Beverage team offering flexibility and leadership across outlets as needed.
Act as a brand ambassador for Proper Grit and The Ben ensuring service reflects the sophistication and warmth of the Autograph Collection brand.

Previous supervisory experience in a full-service restaurant or luxury hospitality environment required.
Strong knowledge of food and beverage operations cost controls and sequence of service.
Micros POS knowledge preferred.
Excellent leadership interpersonal and communication skills.
Hands-on proactive approach with the ability to lead by example.
Ability to multitask and maintain poise in fast-paced environments.
Flexible availability including nights weekends and holidays.

Physical & Working Conditions

Ability to remain on feet for extended periods.
Occasionally lift and carry up to 25 pounds.
Work performed in restaurant banquet and hotel settings with direct guest interaction.

Why Work at The Ben and Concord Hospitality

Pay Range: $55404 $60000

Competitive Wages & Benefits: Comprehensive medical dental vision life insurance ST/LT disability 401K tuition assistance and discounted stays at Concord-managed hotels.
Growth & Development: Opportunities for professional advancement training and leadership development.
Culture: Grounded in Concords five CornerstonesQuality Integrity Community Profitability and Funwe foster an environment where associates thrive both personally and professionally.
Engagement: Recognition programs property events and a supportive team culture.

Equal Opportunity Employer

The Ben and Concord Hospitality are proud to be EEO employers (M/F/D/V) and maintain a drug-free workplace.

This company is an equal opportunity employer.

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