Head of Design
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Job Location:
San Francisco, CA - USA
Yearly Salary:
$ 200000 - 250000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
About Us
Canary Technologies is changing the game for hotels with modern software powered by Canarys hospitality-specific AI platform.
Canary is utilized by 20000 hoteliers in 100 countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham Marriott IHG Four Seasons Rosewood and Best Western trust Canary to deliver results.
Canary was named a 2024 Deloitte Technology Fast 500 company a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work and is backed by top Silicon Valley investors like Y Combinator F-Prime Brighton Park Capital and Insight Partners.
Join us in shaping the future of hospitality!
About the Role
Canary Technologies is transforming how hotels operate and how guests experience their stay. As Head of Design you will set a compelling multiyear design vision and turn bold ideas into durable outcomes that customers feel and the business can measure. Youll operate at the intersection of strategy and execution: creating clarity from ambiguity rallying crossfunctional teams and holding a high bar for craft accessibility and reliability. You will treat our design portfolio like a business by owning the KPIs making focused bets and iterating quickly based on customer truth and data. If you love raising the bar inspiring teams and shipping work that changes trajectories this role is for you.
Responsibilities
- Own the end-to-end design strategy across product surfaces spanning Arrivals & Departures Guest Communications Payments and Mobile.
- Build mentor and manage a high-performing team of designers and researchers. Establish clear career paths and a strong design culture.
- Define and evolve Canarys design system and component libraries across web and mobile. Ensure consistency quality and velocity.
- Partner with PM and Eng leads to shape problem definition roadmap and scoping for initiatives. Drive clarity and outcomes.
- Raise quality through strong critique design reviews and mechanisms for usability accessibility and brand expression.
- Lead research and discovery to deeply understand guest staff and enterprise stakeholder needs translating insights into clear product decisions.
- Collaborate with Enterprise and Customer Success teams to support chain-wide rollouts and brand standards for global hotel groups.
- Establish operational practices for design planning capacity and measurement. Instrument the experience to quantify impact.
- Represent Design in exec forums. Communicate strategy tradeoffs and results with clear narratives and artifacts.
Qualifications
- 8 years in Product Design with 3 years leading teams directly. Experience operating in B2B or B2B2C SaaS preferred.
- Portfolio demonstrating end-to-end systems thinking exceptional product craft and shipped work at scale across web and mobile.
- Proven ability to recruit develop and retain diverse design talent. Strength in feedback coaching and org-building.
- Strong partner to Product and Engineering. Comfortable in ambiguity rapid iteration and enterprise constraints.
- Fluency in design systems accessibility UX research methods and experimentation. Familiarity with analytics tools.
- Excellent written and verbal communication. Able to align executives and cross-functional partners around crisp narratives and metrics.
- Bonus: Experience in hospitality payments messaging or mobile SDKs. Global or multi-brand experience across EMEA/APAC.
$200000 - $250000 a year
The base salary range for this role is $200000-$250000 annualized salary. This is subject to standard withholding and applicable taxes. Actual compensation will be commensurate with the candidates skill level experience and specific work location. This role may also include the opportunity to earn a discretionary bonus and/or equity.
We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
Self Improvement Club: We meet each month and share our personal goals for the individual is provided a budget towards any purchases that help us achieve these goals.
Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
Travel Reimbursement: Team members are able to visit our offices across New York San Francisco or Dallas when they choose and are provided a travel stipend for doing so. Spend time working with the team in their office and use the rest of your time exploring a new city!
Personal Travel Reimbursement:If you stay at a hotel that Canary works with we provide a credit towards your stay.
Canary Technologies is an equal opportunity employer. We recruit employ train compensate and promote talent regardless of race religion ethnicity national origin citizenship gender gender identity sexual orientation age veteran status disability genetic information or any other protected characteristic.
Required Experience:
Director
Key Skills
- General Management
- Apache Web Server
- Gynaecology & Obstetrics
- Kpo
- AC Maintenance
- Chemical
About Company
Canary's award-winning hospitality software improves the guest experience, streamlines operations and boosts revenue. Trusted by 20,000+ hotels worldwide.
