Public Outreach & Communications Coordinator
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Job Location:
Erlanger, KY - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Public Outreach & Communications Coordinator
DEPARTMENT: REPORTS TO: LOCATION: SCHEDULE: | Communications & Public Outreach Communications & Public Outreach Manager Central Facility Monday Friday 8:00 AM 5:00 PM (some flexibility on hours) | |
Position Summary:
The Public Outreach and Communications Coordinator supports the Districts strategic priority of Proactive Engagement by managing public-facing education programs developing communications materials and ensuring compliance with regulatory communication requirements most notably the Lead & Copper Rule (LCR). This position strengthens trust with customers schools regulators and stakeholders by coordinating outreach initiatives producing clear and accessible communications and supporting regulatory projects that impact the public. Additionally this position contributes to the regulatory compliance and efficient operations of the District.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Regulatory Communications:
- Develop and coordinate customer and stakeholder communications related to regulatory requirements with emphasis on the Lead & Copper Rule (EPA requirement).
- Serve as liaison for compliance activities such as lead testing education and data reporting.
- Support project-specific outreach tied to regulatory mandates (e.g. service line identification main replacement projects informational sessions).
Public Outreach Programs:
- Oversee and expand the school education program and treatment plant tour program ensuring engaging accurate and age-appropriate content.
- Plan and coordinate special events such as groundbreakings community presentations and other high-visibility internal/external events.
Communications & Content:
- Create edit and manage internal and external communications including newsletters articles presentations flyers and web content.
- Translate technical information into clear accessible messaging for a wide range of audiences.
- Support proactive storytelling to highlight NKWDs initiatives priorities and community impact.
- Coordinate emergency notices for events such as water main breaks and boil water advisories.
Stakeholder Engagement:
- Foster positive relationships with schools community organizations customers and regulatory partners.
- Actively contributes to building public trust through transparent timely and accurate communication.
- May serve as the Districts Public Information Officer for community engagement and emergency events.
Education and Experience:
- Bachelors Degree in Communications or a related field.
- Minimum of 2 years of relevant experience.
- Or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
Skills and Competencies:
- Exceptional writing and editing skills.
- Strong organizational and project management skills with ability to handle multiple priorities.
- Public speaking skills and ability to present to large and diverse audiences.
- Ability to simplify complex technical/regulatory information into clear customer-friendly communication.
- Strong interpersonal skills for relationship-building across stakeholders.
- Proficiency in digital content management and design tools is a plus.
- Ability to work independently and be self-motivated.
- Ability to work with little supervision and carry out directives.
Work Environment and Physical Demands:
This role primarily operates in a climate-controlled office environment with standard office equipment including computers phones and copiers. It requires auditory and visual skills and the ability to follow written and verbal instructions. Occasional lifting of up to 20 pounds may be required.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
Featured Benefits:
Paid Time Off Paid Sick Time 10 Paid Holidays (includes birthday) Medical Insurance
Dental Insurance Vision Insurance Pension program through Kentucky Public Pension Authority Short- and Long-Term Disability Basic Life and AD&D Insurance
Employee Assistance Program Wellness Program Flexible Work Schedule Hybrid Work Options (some positions)Tuition Reimbursement
The Northern Kentucky Water District employs qualified persons in all jobs in a manner which will ensure equal employment opportunity as well as administer personnel actions in a manner as to not discriminate against any person on the basis of race religion national origin age sexual orientation or disability.
This role is not anticipated to start until after January 1 2026.
Required Experience:
IC
Key Skills
- International Development
- Flight Operations
- Football Coaching
- Infection Control
- Marketing & Advertising
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