Patient Service Specialist

Fort Wayne IN

Looking for a dedicated compassionate and focused individual with strong communication and interpersonal skills as well as excels in time management multi-tasking and a faster paced environment.

Location: 10146 Maysville Road Fort Wayne IN 46835

Position Type: PRN

Schedule: Monday-Friday

Compensation: Hourly Rate - $16.00 - $18.00/hour based on experience

• Fostering Well-Being: We offer benefits which support the financial work/life and emotional well-being of you and your family members. Part time positions are eligible for 401k based on reaching 1000 hours within their first anniversary or subsequent calendar year. We also offer our employee assistance program to part time employees.

When patients enter our outpatient physical therapy center we want them to have an exceptional experience starting at the front desk. Thats where you come in. As a patient service specialist youll manage both the patient side and business side of our center. Dont underestimate the impact you can make on every patients care experience even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

• Responsibilities

  • Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
  • Schedule patient appointments in person and via phone
  • Collect co-pays from patients manage payer approvals and conduct insurance authorizations and verifications
  • Regular communication with parties such as therapistsinsurance companies attorney offices translation companies market operational leaders and business development team

Qualifications

Minimum Qualifications:

• High School Diploma or GED required

Preferred Qualifications:

• 1 Year of Front Desk Experience
• Insurance Verification Experience

Physical Requirements:

• Ability to communicate clearly and professionally with co-workers and patients
• Ability to multi-task phone computer and in-person interactions
• Ability to use computer scheduling software (with appropriate training)
• Visual acuity (near and distant) sufficient to maintain accurate records recognize people and understand written direction
• Ability to speak and hear sufficiently to understand and give directions
• Appropriate manual dexterity to enable typing (including 10-key)and mouse usethroughout a work day/shift
• Ability to walk stand bend and reach consistently throughout a work day/shift
• Ability to lift up to 25lbs safely from ground to waist using proper body mechanics
• Ability to carry office supplies up to 10lbs

Equal Opportunity Employer/including Disabled/Veterans