Principal Program Manager, Communications
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Job Location:
Cambridge, MA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
POS-30423
Principal Communications Program Manager Product & Technology
Location: Flexible / Remote
Team: Internal Communication & Employer Brand supporting the Chief Product & Technology Officer
Position Overview
Were looking for a strategic creative and deeply skilled communicator to lead executive communications for HubSpots Chief Product & Technology Officer (CPTO) supporting broader Product Pillar communications. This role will shape and amplify the strategic narrative of HubSpots Product & Technology organization across the Product Pillar and all of HubSpot by translating vision into storytelling that connects inspires and drives action.
Youll craft narratives that help our teams and audiences understand where were going why it matters and how well get there. Youll partner directly with the CPTO and his leadership team to bring clarity alignment and energy to everything from all hands communications to leadership updates.
This is a unique opportunity for an experienced communications leader who thrives on blending strategy storytelling and influence - someone who can zoom out to define a point of view and zoom in to write with precision and voice. Were looking for someone who is bold in their thinking humble enough to keep learning and comfortable adapting and pivoting fast. Youll bring curiosity creativity and composure to complex situations helping us tell stories that move people and shape how we grow.
Key Responsibilities
Strategic Narrative and Thought Leadership
- Develop and evolve a cohesive Product & Technology narrative that connects to HubSpots broader company strategy and mission.
- Partner with the CPTO to articulate a compelling vision for innovation AI and customer impact ensuring consistency across internal and external channels.
- Lead and shape executive thought leadership including speeches keynotes social posts and industry communications in close partnership with Marketing.
- Collaborate with cross-functional partners (Comms Marketing PR and People) to align storytelling and amplify impact.
Executive Communications and Messaging
- Lead end-to-end communications for the CPTO partnering closely with the Product Chief of Staff on org meetings leader communications product launches and
- employee updates.
- Write crisp compelling and human-centered content that reflects the CPTOs authentic voice.
- Support the development of presentations Q&As and strategic talking points for internal and external engagements.
- Ensure messages cascade effectively across the Product Pillar building clarity confidence and connection.
Leadership Partner and Advisor
- Serve as a trusted advisor and strategic partner to the CPTO and Product & Technology leadership team.
- Proactively identify opportunities to strengthen the CPTOs internal and external brand.
- Coach and advise leaders on storytelling presence and message delivery in high-impact settings.
- Navigate complex fast-moving environments with sound judgment and discretion.
Change and Influence
- Translate complex strategies technical updates and organizational change into accessible inspiring communications.
- Drive alignment across multiple stakeholders and functions to ensure communications are cohesive timely and audience-first.
- Partner with Internal Communications and Change Enablement to connect the dots between business priorities and employee experience.
Qualifications
- 1215 years of experience in executive communications strategic storytelling or related roles ideally within a high-growth technology or product-driven organization.
- Exceptional writing editing and storytelling skills across formats (speechwriting narratives long-form and short-form).
- Experience supporting C-level executives with discretion empathy and strategic acumen.
- Strong understanding of technology product development and innovation narratives (bonus if you have experience communicating about AI or SaaS).
- Proven ability to think strategically and execute quickly balancing creativity with clarity and precision.
- Deep understanding of how to use AI tools to enhance creativity research and content development (we really love AI and you should too).
- Collaborative adaptable and unflappable under pressure able to connect dots across teams and translate complexity into clarity.
- Brings HEART (Humility Empathy Adaptability Remarkableness Transparency) to every interaction.
What Makes This Role Unique
- A front-row seat to shaping how HubSpots Product & Technology story is told - internally to 9000 HubSpotters.
- The opportunity to influence the strategic direction and perception of one of the most innovative teams at HubSpot.
A highly visible high-impact position with access to senior leadership and creative autonomy to experiment and innovate.
Pay & Benefits
The cash compensation below includes base salary on-target commission for employees in eligible roles and annual bonus targets under HubSpots bonus plan for eligible addition to cash compensation some roles are eligible to participate in HubSpots equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills experience qualifications and other job-related reasons.
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpots compensation philosophy.
Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.
At HubSpot fair compensation practices arent just about checking off the box for legal compliance. Its about living out our value of transparency with our employees candidates and community.
We know the confidence gapand impostor syndrome can get in the way of meeting spectacular candidates so please dont hesitate to apply wed love to hear from you.
If you need accommodations or assistance due to a disability please reach out to us using this form.
At HubSpot we value both flexibility and connection. Whether youre a Remote employee or work from the Office we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team youll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Germany Applicants: (m/f/d) - link to HubSpots Career Diversitypagehere.
India Applicants: link to HubSpot Indias equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software integrations and resources customers need to connect marketing sales and service. HubSpots connected platform enables businesses to grow faster by focusing on what matters most: customers.
At HubSpot bold is our baseline. Our employees around the globe move fast stay customer-obsessed and win together. Our culture is grounded in four commitments: Solve for the Customer Be Bold Learn Fast Align Adapt & Go! and Deliver with HEART. These commitments shape how we work lead and grow.
Recognized globally for our award-winning culture by Comparably Glassdoor Fortune and more HubSpot is headquartered in Cambridge MA with employees and offices around the world.
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Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
HubSpot develops cloud-based, inbound marketing software that allows businesses to transform the way that they market online.
