Replenishment Manager F&R

Contract: Permanent

Location: Nottingham

Closing date: 14th November

Recruitment Partner: Anastasia Walker

About the role

The Replenishment Team are the single Business Unit team responsible for the day-to-day management of the Invent Forecasting and Replenishment System. The Replenishment Manager (RM) role is designed to oversee a team of replenishment specialists (c.6-8 direct reports) who are a conduit between the Business Units and the Invent system. They will be accountable for applying business rules and parameter inputs to the system that influence all forecasts and replenishment decisions. Greater control within this team will ensure a consistency in decision making and exert a greater control of the inputs. RM will act as a point of escalation and will own appropriate cross-functional relationships within the business to achieve this including being the main point of focus for managing supplier commercial and store feedback on in store availability.

Reporting line into a single Business Unit Head of Supply and a dotted reporting line into the Head of Hub you will be a key member of the wider Hub team partnership with Invent and as a result are accountable for the replenishment decisions made for all 18M stocking locations in BUK and Ireland stores and to fulfilment locations

The RM role is responsible for ensuring the system is setup to achieve agreed business strategy and outcomes across Availability Working Capital and operating efficiency and cost lines. This includes being a key support for the commercial teams to deliver all initiatives with optimum availability. They innovate throughout the supply chain and drive efficiencies and availability and stock holding improvements. They have influence over availability of stock to support all retail sales (c. 5Bn) and optimise store inventory position (budget c300M)

Key responsibilities

• Responsible for warehouse to store replenishment for the full Boots UK and Ireland store estate and fulfilment locations (45k lines in 1900 stores 18M stocking points) with impact on sales of 5Bn and stock budgets of 300M

• Responsible for ensuring the system is setup to achieve agreed business strategy and outcomes across Availability Working Capital and operating efficiency and cost lines.

• Own review and actioning of system alerts and execute response to and manage exceptions. Use deep knowledge of supply chain and Boots business to optimise that response

• Develop work practices to optimise the system in conjunction with the product owner and hub teams

• Working with Business Unit and commercial teams to agree Business strategy. Input those outcomes into the overall Invent sysems strategy as a key member of the Hub team

• They have a responsibility to use their Supply chain expertise to deliver and improve availability standards and the cash flow position enabling business growth with supporting of sales and profit.

• They are responsible for continually looking for ways to improve more efficient processes and ways of working

• Develop great relationships with key stakeholders/functions delivering the shared Business Unit strategy and embed the Boots Narrative in everything we do.

• Leader of a team of c. 6-8 people supporting team members through coaching and development to ensure we have an effective team and taking the responsibility for the team morale and effectiveness

• This role deputises for the lead Head of Supply on store replenishment related topics

• Please be clear on decisions this role can make and those that would require sign-off by manager or above.

• Responsible for making day to day decisions that optimise the sales / demand forecast and replenishment of stock across all stores fulfilment locations. Theoretically no limit to scale of impact but controlled by system guardrails and hub team oversight

• Please indicate the scope this role has to change current processes products or services currently delivered by Boots.

• Continuous improvement is required within this role and process/ system can be challenged and alternatives proposed would achieve this via role within hub team structure. Responsible for continually looking for ways to improve identifying more efficient processes and ways of working both individually and within a team and across the wider business unit and within our supplier base looking for opportunity to drive improvements to work smarter find improved ways of increasing availability and reduce working capital create efficiencies for our warehouses and suppliers supply chains.

What youll need to have

• Supply chain expertise with good analytical and communication skills able to stakeholder manage influence and negotiate and have collaboration skills. The need to demonstrate experience and understanding of stock holding and working capital within the broader context of the needs of the business and wider Supply Chain

• Analytical and organised able to work and deliver at pace. Passionate about detail and with an understanding of data analytics methods and processes as well as an SME level understanding of the Invent system and AI/ML forecasting methods

• Ability to communicate at all levels both written and verbal & able to manage expectations of key stakeholders. Translating technical language into business / commercial impacts

• Change management mindset confidence to try new things

• A selfless inspiring manager who leads with pace and sets clear and high expectations for their team within a safe supportive environment.

• Continually looking for ways to improve their own impact on results

• Taking ownership for their area

• Challenging in an appropriate manner but also offer solutions.

• Supporting and being an effective team member of the L5 supply team across BUs and within the hub team structure

Why Boots

At Boots we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots with you we change for the better.

Our benefits

• Boots Retirement Savings Plan

• Discretionary annual bonus

• Generous employee discounts

• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child

• Flexible benefits scheme including holiday buying discounted gym membership life assurance activity passes and more.

• Access to free 24/7 counselling and support through TELUS Health our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at Please note any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Whats next

Where a role is advertised as full-time we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process we are happy to provide reasonable adjustments to help you to be at your best.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.