About Us
At Karbon were building the future of fintech with our flagship product AI Accountant. By combining deep financial expertise with cutting-edge AI we simplify accounting credit and financial operations for Indias fastest-growing businesses. Backed by Y Combinator and leading global investors Karbon powers 3000 startups unicorns and enterprises.
Job Summary
The role involves supporting the Growth team by conducting engaging product demos for prospective customers onboarding them to the AI Accountant platform and ensuring successful activation and training for sustained product usage.
Key Responsibilities
Conduct product demos for prospective and existing customers.
Onboard new users onto the AI Accountant platform ensuring a smooth setup experience.
Drive product activation and guide customers through initial configurations.
Deliver product training sessions to help customers adopt key features effectively.
Gather customer feedback to continuously improve the demo and onboarding process.
Collaborate with the Growth and Product teams to enhance customer experience.
Must-Have Skills
Excellent communication and presentation skills.
Strong interest in sales customer success and product-led growth.
Good-to-Have Skills
Basic understanding of SaaS products and workflows.
Ability to manage multiple priorities and deliver within deadlines.
Proactive approach to learning and improving customer engagement.
Our Way of Life The Karbon Values
C Collaborate to Win
We win together not alone. We listen challenge with care and move as one team.
E Excel Relentlessly
Good enough isnt good enough. We push for world-class in everything we do.
O Own It End-to-End
We think like founders. We take full responsibility for outcomesnot just tasks.
Perks & Benefits
Upskilling Policy: Access to courses tools and resources to keep learning and growing.
Team Outings: Offsites and outings to celebrate milestones and build deeper bonds.
Engagement Initiatives: Hackathons open demos and game nightsdesigned to spark creativity and fun.
Flexible Work-from-Home: Up to 12 WFH days every 6 months.
Menstrual WFH: Women employees can avail up to 3 WFH days per month.
Mobility Benefits: Relocation support and travel allowance.
Parental Support: Maternity paternity and adoption leave.
If youre passionate about building world-class fintech products love solving challenging engineering problems and thrive in fast-moving environments join us at Karbon.
Required Skills:
time managementsalescommunicationcustomer engagement