Service Specialist
Share
Job Location:
Rialto, CA - USA
Monthly Salary:
$ 30 - 35
Posted on:
18 days ago
Vacancies:
1 Vacancy
Department:
Job Summary
The Service Specialist plays a key role in supporting the service teams operations and ensuring alignment with company goals and strategic objectives. This position assists in achieving performance targets supporting sales efforts and maintaining exceptional customer satisfaction. The Service Specialist also contributes to the efficient operation of the service region by coordinating projects managing documentation and facilitating communication across departments.
Essential Duties:
- Coordinate and schedule service maintenance and installation work orders.
- Review completed jobs process paperwork and ensure timely invoicing.
- Arrange site access permits and necessary equipment such as cranes or forklifts.
- Support inspections and audits to maintain safety and quality compliance.
- Manage and organize training documents job close-out reports and policy updates.
- Assist with vehicle records and other administrative functions.
- Ensure projects are completed safely on schedule and within budget.
- Maintain strong communication with internal teams customers and vendors.
- Collaborate with sales and leadership to address customer needs and support company goals.
- Help monitor inventory tools and resources to support daily operations.
Qualifications and Experience:
- Demonstrated success in strategic planning operational coordination and process improvement.
- Experience with DC power solutions including product installation maintenance repair and end-of-life services.
- Proficiency in Microsoft Office applications including Teams.
- Familiarity with electrical field concepts customer requirements and service operations such as budgeting expense control and profitability analysis.
- Basic understanding of electrical and safety codes and industry standards such as Telcordia IP72202 and TP76300 (preferred).
Required Experience:
IC
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
About Company
Motive Workforce Solutions is a technical recruiting firm that specializes in project-based placements. Contact our recruiters today.
