Field Service Technician

We are seeking a skilled and customer-focused Field Service Technician to support the installation commissioning troubleshooting and repair of hydraulic and electro-hydraulic systems at customer sites. This role is highly hands-on and customer-facing requiring strong technical aptitude flexibility and a willingness to travel. The Field Service Technician plays a key role in ensuring system performance customer satisfaction and long-term service partnerships.

Key Responsibilities

• Provide on-site support at customer locations to diagnose repair and commission hydraulic and electro-hydraulic components and systems.

• Troubleshoot customer machinery and system performance issues identifying root causes and implementing effective solutions.

• Develop specialized knowledge of industrial hydraulic and electro-hydraulic machinery and apply this expertise to meet customer requirements.

• Utilize computerized hydraulic diagnostic tools to verify system functionality and control performance.

• Support system testing commissioning and validation both in-house and at customer sites.

• Proactively address and resolve complex customer issues and service-related concerns.

• Identify and communicate potential service opportunities or new business needs observed at customer sites.

• Collaborate with Field Service Inside Service and other internal teams to ensure effective communication and coordinated customer support.

• Provide shop floor support during peak demand periods as needed.

• Prepare detailed field service reports including work performed materials used labor hours and expenses.

• Support other technicians remotely or on-site to ensure timely issue resolution and knowledge sharing.

Qualifications :

• Associates degree in Electronics Mechatronics Industrial Automation or a related technical field from an accredited program OR High School diploma (or equivalent) with a minimum of 2 years of experience in a hydraulic/electronic service shop or field service environment.

• Experience supporting internal and external customers by addressing technical questions concerns and service issues.

• Willingness and ability to travel domestically and internationally approximately 5060% of the year often with minimal advance notice.

• Strong interest in learning and applying fluid power technologies including pumps motors proportional and servo valves and logic valves.

• Willingness to learn and work with industrial hydraulic electronic controllers (e.g. HNC HPC HACD).

• Working knowledge of computers and Microsoft Office applications; ability to install and utilize controller-specific software as required.

• Excellent verbal communication organizational and documentation skills.

• Ability to work collaboratively under the guidance of senior Field Service Technicians.

• Flexibility to work overtime as needed to meet customer and project requirements.

Additional Information :

Equal Opportunity Employer including disability / veterans

Indefinite U.S. work authorized individuals only.  Future sponsorship for work authorization unavailable.

BOSCH is a proud supporter of STEM (Science Technology Engineering & Mathematics) Initiatives

• FIRST Robotics (For Inspiration and Recognition of Science and Technology)
• AWIM (A World In Motion)

Remote Work :

No

Employment Type :

Full-time