Solutions Director
A unique opportunity for an experienced Solutions Director to work within a software house based in New York to focus on the latter parts of the sales process and help with the onboarding of new clients. This newly created role is offered within a rapidly growing already highly successful software company where progression opportunities are in abundance.
Location: New York minimum 3 days in office 2 days remote
Salary: $150000 $200000 per annum share options benefits
Requirements for Solutions Director:
- Demonstrable experience leading customer-facing technical teams
- Deep understanding of cloud technologies SaaS ways of working and Enterprise organisations
- Extensive experience working at management level within a Solutions Engineering or Pre/Post Technical Sales Engineering or similar technical team within a software organisation
- This company values a strong academic background so is looking for a 3.5 GPA or higher from a highly regarded University
- Strong communication skills conveying gravitas with the ability to manage strong personalities in sales and customer-facing teams
- Commercial intelligence and always striving for customer satisfaction
- Ability to showcase impact on revenue churn and customer adoption
- Ability to build boilerplate code examples solution designs and reference architectures
- Knowledge of AI its role in business and considerations for implementing change
Responsibilities for Solutions Director:
- Evaluate customer use cases and their product integration requirements offering tailored guidance to help customers achieve success efficiently and identifying areas for iterative improvements.
- Develop and maintain comprehensive customer-facing API documentation reference architectures and other technical resources to support developers effectively.
- Act as a technical authority on the platform assisting the sales team in demonstrating the value of integration solutions to convert prospects into customers.
- Create versatile toolkits APIs SDKs and support materials to streamline integration and deliver a more intuitive developer experience.
- Work closely with internal sales and support teams to deliver seamless technical integration experiences.
- Collaborate with Support and Technical Operations teams to coordinate solutions and quickly resolve any technical issues faced by customers.
- Continuously gather and analyse feedback from developers to improve integration workflows tools and technical documentation
What the role offers:
- The chance to work on a varied and technically challenging role
- A fast-growing company with a wealth of progression opportunities available
- Excellent remuneration potentially highly lucrative share options in a company well on its way to success
Applications:
If you would like to apply for this unique Solutions Engineer role please send your CV to the relevant link!
Keywords Director / Solutions Director / Technical Solutions Consultant / Pre-Sales Engineer / Sales Engineer / Technical Account Manager / Technical Sales Consultant / Customer Solutions Engineer / Systems Engineer / Product Specialist / Technical Advisor / Solutions Architect / Computer Science / Software Engineering / Mathematics / Engineering / Physics / Astrophysics / Software Engineering / Chemistry / Software Development / Technical Consultant / Product Support / Product Manager / Project Manager / Analyst / Pre-Sales Consultant
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