Analyst, Product Operations

About Global Atlantic

Global Atlantic is a leading provider of retirement security and investment solutions with operations in the U.S. Bermuda and Japan. As a wholly-owned subsidiary of KKR (NYSE: KKR) a leading global investment firm Global Atlantic combines deep insurance expertise with KKRs powerful investment capabilities to deliver long-term financial security for millions of individuals worldwide. With a broad suite of annuity preneed life insurance reinsurance and investment solutions Global Atlantic through its issuing companies helps people achieve their financial goals with confidence. For more information please visit .

POSITION SUMMARY

This is an exciting position on an established Product Operations team in our Hartford Conn. Office. As a key contributor within the Global Atlantic Operations group the candidate will have the responsibility to continuously improve product processes and controls to provide outstanding product support to all areas of Global Atlantic. The successful candidate will interface regularly with Third Party Administrators (TPAs) and other locations and departments within Global Atlantic.

RESPONSIBILITIES:

• Using product knowledge participate in resolving questions and projects with inforce policies and partnering with the TPAs to provide analysis on products with a focus on annuities.
• Respond to escalated service issues and production problems
• Develop test and maintain Excel spreadsheet calculation tools for TPAs
• Review new and audit existing TPA processes and procedures involving product calculations
• Identify gaps in the current process and create additional controls as needed
• Analyze business requirements product specifications policy contracts annual statements and supplemental reports to justify implementation decisions
• Analyzes quality data to identify trends issues and makes observations to management
• Maintains up-to-date knowledge of the product process and procedures of in scope functions

QUALIFICATIONS

• Education and experience equivalent to a four-year college degree in actuarial science mathematics statistics finance or other related field is required
• Demonstrated Excel expertise
• Demonstrated strong analytical ability
• Excellent communication skills verbal and written for delivery to a variety of audiences
• Ability to understand and interpret technical written material
• High energy level and internal motivation
• Adaptable can seamlessly maintain effort and focus when priorities change
• Learning mindset focus on continuous process improvement
• Results-oriented with ability to execute multiple high-priority items simultaneously
• Detail-oriented with ability to test complex calculations and spot gaps in current processes
• Ambition and desire to succeed by delivering quality and effective results

To be considered for this role applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.

Privacy Statement

Our employees are in the office5 days per week in New York and 4 days per week in all other offices. If you have questions on this policy or the application process please reach out to

Global Atlantic reserves the right to modify the qualifications and requirements for this position to accommodate business needs and regulatory changes. Future adjustments may include obtaining specific licenses or certifications to comply with operational needs and conform to applicable industry-specific regulatory requirements state and federal laws.