Loan Operations Executive 12 Month FTC
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Job Location:
Monthly Salary:
Posted on:
08-11-2025
Vacancies:
1 Vacancy
Job Summary
Management of incoming and outgoing post across the company and maintaining trackers across all mandates.
Progress customer lettering requirement aligned to inbound/outbound post and email requests.
General loan administration such as issuing mortgage statements redemption statements and account amendments
- Executing Account Settlements and Account Closures
Mailbox management across a variety of mailboxes both internal and external.
Performing QA on colleagues outputs to align with the four-eye process where other team members perform this role.
Work within agreed metrics for all operational and customer requirements including meeting agreed targets and service level agreements
Consistently records incidents immediately on detection of errors and engages with Risk Partner / Risk Owner to resolve where required.
Displays awareness of the MCFID risk and control environment engaging proactively with colleagues and management to identify and mitigate risk.
Ensure all company processes and procedures are carried out within appropriate timeframes.
Qualifications :
Previous loan servicing or banking experience preferable
Relevant APA qualification welcome
Excellent communication skills both written and verbal
Attention to detail and accuracy
Maintaining good interpersonal relationships
Positive engagement with change initiatives
Consistently demonstrates that the customer is at the heart of everything we do by ensuring that customer impact is considered in the course of all BAU activity
Ability to react and deal with change in a fast-moving environment
Proven abilities working with word excel power point tools to support outputs for approval/review
Working as part of a team to achieve common goal. Supporting colleagues and providing advice and/or contribute to problem solving sessions as required
Additional Information :
D&I statement
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Corrosion Inspection
- Evaluation
- Drafting
- Activex
- HR Operations
About Company
Due to continued growth of our servicing platform we are looking for a Team Leader to support the business as it goes through this current period of growth. The successful candidates will act as team leader for a team of Customer Service Executives and Asset Managers working within th ... View more
