International Private Bank Professionals Lead, China Team Vice President
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
This is an exciting opportunity to lead a dynamic diverse team within the J.P Morgans Private Banking business. You will be multifaceted; directly leading the China team professionals who support Client Advisors in all aspects of daily business and also supporting the wider Hong Kong professional teams transformation.
As a Vice President in the China Team Professionals Team you will act as the focal point for all coordination training and workload management across the team. The team will focus on managing risks and controls resolving escalations and working with the Market leadership to ensure effective professionals support to the Market across the core tasks of Onboarding Maintenance and Service to Order Taking and Execution. The team is highly visible and works cross-functionally with multiple internal teams on day to day support. Across the Hong Kong platform you will play a wider role supporting the Regional Team Lead driving transformation and consistency across Hong Kong teams and fostering a culture of collaboration continuous improvement and implementing best practices.
We are seeking an exceptional leader who is enthusiastic high-performing skilled in dealing with senior stakeholders and has a strong focus on managing a robust control environment. You will be an effective player Coach and seasoned leader / ARM with extensive experience in supporting Advisers across the client lifecycle and excellent people management skills.
Job responsibilities
Oversee the daily support to Client Advisors and Clients across all aspects of daily Advisor business ensuring accuracy compliance and timely resolution. Leverage AI-driven technologies to streamline processes and enhance service delivery. Manage escalations and be the focal point for Market and Regional Business leaders.
Champion digital-first initiatives utilizing cutting-edge technologies to improve efficiency and client / advisor experience. Drive the adoption of digital tools and platforms to facilitate seamless interactions.
Lead mentor and develop a team of Professionals fostering a collaborative and integrated environment aligned with the Private Banks standards. Be an exceptional people leader who can engage and motivate a diverse team holding them accountable for their actions and driving performance excellence.
Establish and maintain a strong control environment by implementing and monitoring effective controls to mitigate risks. Ensure adherence to regulatory requirements and internal policies conducting regular audits and reviews to identify and address potential weaknesses. Focus on maintaining a robust control environment.
Manage compliance with diverse regulatory requirements. Stay informed of changes in regulations and ensure that operations are aligned with local laws and standards. Collaborate with legal and compliance teams to address regulatory challenges and implement necessary changes.
Work closely with key stakeholders to include: Regional and Market Leadership Teams Offshore Support Teams and internal partners to help define and implement new processes and maintain senior leader engagement.
Verify and maintain data quality related to client hierarchy and account alignment ensuring integrity and accuracy.
Required qualifications capabilities and skills
Experience:Extensive experience in advisor / client support operations (ARM) team management or business management within the financial services industry
Education:Bachelors degree or equivalent
Skills:Strong leadership and team management skills with the ability to engage and motivate a diverse team. Excellent communication and interpersonal skills with the ability to build effective partnerships.
Technical Proficiency:Strong proficiency in AI-driven technologies Microsoft Office programs and experience in process flow analysis/mapping. Familiarity with digital tools and platforms to enhance client service operations.
Interpersonal Skills:Strong relationship-building skills with the ability to work collaboratively across diverse teams and geographies.
Language: Proficient in written and spoken Mandarin
Preferred qualifications capabilities and skills
Relevant experience preferably in Private Banking
Advanced degree preferred and appropriate local regulatory qualifications
Experience in managing and developing teams
Familiarity with end-to-end bank infrastructure including advisors client service product compliance risk technology operations controls and data management.
Required Experience:
Exec
Key Skills
- Change Management
- Financial Services
- Growing Experience
- Managed Care
- Management Experience
- Analysis Skills
- Senior Leadership
- Performance Management
- Process Management
- Leadership Experience
- negotiation
- Analytics
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
