Customer Service Representative Part Time
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Job Location:
Monthly Salary:
Posted on:
5 days ago
Vacancies:
1 Vacancy
Job Summary
For assistance on how to apply please click here
Job Description:
Position Overview:
This position is responsible for providing extraordinary customer service by using a working knowledge of company products and programs corresponding effectively in all customer interactions working closely with team members and internal stakeholders and fulfilling administrative duties associated with role.
Key Responsibilities:
- Provides timely and accurate information to incoming customer order and product knowledge requests.
- Processes customer orders/changes according to established department policies and procedures.
- Performs administrative functions related to orders and serving customers. Depending upon assigned location those functions could include loading tickets weighing inbound trucks preparation of correspondence systems and documentation maintenance inventory basic shipping/receiving administration basic accounting duties preparation of invoices price quotes.
- Provides timely feedback to the company regarding service failures or customer concerns.
- Confers with sales production shipping warehouse and/or carrier to assure order fulfillment is optimized.
What is expected of you and others at this level:
- Has developed knowledge and skills through job related training or considerable experience
- Often entry level for those with work experience in relevant areas
- Works within established procedure with a moderate degree of supervision
- Identifies the problem and all relevant issues in straightforward situations; assesses each using standard procedures and makes sound decisions
Minimum Qualifications & Skills:
- High School Diploma or GED equivalent required
- 2-4 years relevant experience required
This job description is intended to describe the general nature and level of work performed. It does not include all responsibilities and skills required of the job and may be changed at any time. All responsibilities must be completed in compliance with all safety protocols policies procedures and consistent with the spirit and philosophy of The Andersons Statement of Principles.
Note: The statements herein are intended to describe the general nature and level of work being performed but are not to be seen as a complete list of responsibilities duties and skills required of personnel so classified. Also they do not establish a contract for employment and are subject to change at the discretion of the employer. The Andersons Inc. is a Drug-Free Workplace. The Andersons Inc. is an EO employer M/F/Veteran/Disability/Gender Identity/Sexual Orientation.
Note: The Andersons Inc. conducts drug alcohol and/or medical testing of applicants and employees based on type of position. A copy of our testing policy is available by contacting the HR Department at .
We do not accept resumes from headhunters placement agencies or other suppliers that have not signed a formal agreement with us.
PHISHING SCAM WARNING: The Andersons is aware of the continued increase of phishing scams leveraging various methods of attack via email text voice and social media. Please note that The Andersons only uses company email addresses which contain @ to communicate with candidates via email. If you are contacted by someone about an open job at The Andersons please verify the domain of the senders email address and that they are asking you to apply on this website. If you believe youve been a victim of a phishing scam please visit the Department of Homeland Securitys Cyber Smart website to learn how to report it.
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
The Andersons is an essential agribusiness with diverse interests in the commodity merchandising, renewables, and nutrient & industrial sectors. Through our deep relationships with growers and streamlined management of complex storage and logistics systems, we are providing food, feed ... View more
