Assistant Aftersales Manager
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Job Location:
Eastbourne - UK
Yearly Salary:
£ 32000 - 44000
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Assistant Aftersales Manager
About the Role
Were looking for a motivated and experienced Assistant Aftersales Manager to join our clients successful dealership team. This role supports the Aftersales Manager in the day-to-day running of the service department helping drive performance maximise profitability and ensure customers receive a first-class experience at every visit.
Key Responsibilities
Assist the Aftersales Manager in the efficient daily operation of the service and parts departments.
Supervise and motivate the service advisor and workshop teams to deliver exceptional service levels.
Ensure all work is completed on time to brand standards and with maximum efficiency.
Manage job flow workshop loading and technician productivity.
Support customer handling resolving issues quickly and professionally.
Monitor key KPIs including labour sales parts sales and CSI scores.
Support warranty processes invoicing accuracy and cost control.
Identify training needs and help develop the teams skills and performance.
Step up and deputise for the Aftersales Manager when required.
About You
Proven background in automotive service workshop control or assistant management.
Strong leadership communication and organisational skills.
Focused on delivering high customer satisfaction and workshop efficiency.
Confident working to targets and analysing performance data.
Experience with manufacturer systems and DMS platforms is advantageous.
Full UK driving licence preferred.
Whats on Offer
Competitive basic salary performance bonus
Manufacturer training and career development opportunities
Company benefits package
Supportive and professional working environment
About the Role
Were looking for a motivated and experienced Assistant Aftersales Manager to join our clients successful dealership team. This role supports the Aftersales Manager in the day-to-day running of the service department helping drive performance maximise profitability and ensure customers receive a first-class experience at every visit.
Key Responsibilities
Assist the Aftersales Manager in the efficient daily operation of the service and parts departments.
Supervise and motivate the service advisor and workshop teams to deliver exceptional service levels.
Ensure all work is completed on time to brand standards and with maximum efficiency.
Manage job flow workshop loading and technician productivity.
Support customer handling resolving issues quickly and professionally.
Monitor key KPIs including labour sales parts sales and CSI scores.
Support warranty processes invoicing accuracy and cost control.
Identify training needs and help develop the teams skills and performance.
Step up and deputise for the Aftersales Manager when required.
About You
Proven background in automotive service workshop control or assistant management.
Strong leadership communication and organisational skills.
Focused on delivering high customer satisfaction and workshop efficiency.
Confident working to targets and analysing performance data.
Experience with manufacturer systems and DMS platforms is advantageous.
Full UK driving licence preferred.
Whats on Offer
Competitive basic salary performance bonus
Manufacturer training and career development opportunities
Company benefits package
Supportive and professional working environment
Required Experience:
Manager
Key Skills
- Aviation Safety
- Human Resource Management
- CFA
- Cloud Computing
- Landscape
- ACCA
About Company
An Automotive and Construction recruitment company built on our core values are based on integrity and professionalism
