Systems Integrator

Were looking for a Systems Integrator - Mexico City

This role is highly dynamic diverse and challenging encompassing both pre-and-post-sales technical and implementation activities. The individual is responsible for validating and integrating Entrust standard and custom card and ID personalization solutions within diverse customer environments. While the main role is implementation they may also assist in evaluation and analysis business problems and recommend or implement solutions meeting these requirements. The role includes coordination with various Entrust teams and demonstrating value to the customer developing customer rapport and becoming a trusted advisor.

• We offer flexibility

• We offer a diverse work environment

• Futureproof your career with a job in information security

How you will make an impact:

• Help with infrastructure and internal deployment of Entrust products.

• Work independently or with integration/development team members on complex system configuration tasks.

• Assist project managers or technical sales in customer calls to refine technical requirements or assist with technical deep-dives.

• Conduct pre-installation validation to discover and resolve issues during lab testing.

• Participate in remote or on-site installation integration configuration and validation of Entrust solutions including integration with third-party products.

• Educate and provide knowledge transfer and/or documentation to ensure customers become self-sufficient. Generally involves conducting solution training leveraging standard or custom training documents.

• Document solution deployment details for technical support handoff.

• Troubleshoot issues in servers networks TCP/IP RS-232 Microsoft/Linux OS databases hardware fault-tolerance availability and scalability.

• Provide escalation troubleshooting acting as liaison with customer and support teams.

• Assist with production PKI and related-product deployment issues.

• Become familiar with product integration hooks or scripting to assist customers.

• Assist in specification of hardware and logistics around shipment and tracking of solution products.

Qualifications:

Basic Qualifications:

• Bachelors degree in Computer Science MIS Engineering or equivalent experience.

• Minimum of 5 years of relevant corporate or commercial experience as a Systems or Support Engineer or related.

• Card personalization industry experience including smart card (EMV preferred).

• Familiarity with Public Key Infrastructure (PKI) and Key Management.

• Experience working with Hardware Security Modules from Entrust SafeNet or Thales.

• Experience in setup administration networking and common services such as Active Directory DNS WINS and IIS.

• Beginner programming and/or scripting experience in at least one of the following: JavaScript batch Python or PowerShell. Basic skills in SQL query language architecture.

• Financial and Government sector experience.

• Fluent in English

• Ability and willingness to travel up to 60% as needed 25% typical average based upon project deliverables. The role may require international travel; successful candidate must be willing to apply for any necessary travel documentation

• Must be legally authorized to work in Mexico.

Preferred Qualifications:

• Entrust product experience (Entrust Certificate Authority Admin Services Identity Enterprise Identity as a Service Secura DPP or Adaptive Issuance).

• Source control tools such as GIT Bitbucket or JFrog and collaboration/AI tools like Microsoft Teams CoPilot SharePoint Jira Confluence and Oracle.

• Cloud services such as AWS and Azure and Containerization technologies such as Docker Kubernetes Podman etc...

• SCOM SCCM Endpoint Manager (Intune) or similar automated operations and delivery management platforms.

• Linux XML/HTML Eclipse Apache/Tomcat Java C# programming.

• Security certification or basic understanding of Security DevOps.

• Database analysis design programming (T-SQL PL/SQL)

Why Should You Apply

• Leader in the security industry

• Friendly supportive & knowledgeable teams

• Opportunities for on-the-job training

• Youll help secure identities!

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For US roles or where applicable:

Entrust is an EEO/AA/Disabled/Veterans Employer

For Canadian roles or where applicable:

Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds and we strive to provide an accessible experience for candidates of all abilities.

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