Customer Experience Manager
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Job Location:
Monthly Salary:
Posted on:
08-11-2025
Vacancies:
1 Vacancy
Job Summary
JOB DESCRIPTION:
MAIN PURPOSE OF ROLE
Responsible for supervising the operations of the contact center.
MAIN RESPONSIBILITIES
Supervise a customer service team (officer level) for providing after-sales non-technical support to meet user requirements
according to terms of contracts.
Mainly in the implementation of work allocation and rosters for the Para-professional group.
Typically without budget or hire/fire authority.
Focuses on mentoring coaching and coordination.
Responsible for customer service activities including telephone and email.
QUALIFICATIONS
Education
High School Diploma / GED
Experience/Background
Minimum 4 years
The base pay for this position is
N/AIn specific locations the pay range may vary from the range posted.
JOB FAMILY:
Customer Service
DIVISION:
ADC Diabetes Care
LOCATION:
Japan > Tokyo : Mita South Tower
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
No
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Not Applicable
Required Experience:
Manager
Key Skills
- Bilingual
- Linux Administration
- Documentation
- LNG
- Entry Level Finance
About Company
WHO WE ARE CREATING LIFE-CHANGING TECHNOLOGY From removing the regular pain of fingersticks as people manage their diabetes to connecting patients to doctors with real-time information monitoring their hearts, from easing chronic pain and movement disorders to testing half the world’s ... View more
