Scheduling CoordinatorDispatcher
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Job Location:
Nashville, IN - USA
Hourly Salary:
$ 20 - 25
Posted on:
08-11-2025
Vacancies:
1 Vacancy
Job Summary
Benefits:
- A positive and collaborative work environment
- Voluntary Life Insurance
- Short and Long Term Disability
- Medical Dental and Vision
- 401K Matching (after 6 months of employment)
- 401(k)
- Paid time off
- Training & development
About Generator Supercenter
Generator Supercenter is the company for all your generator needs. We provide high-quality models have factory certified technicians for repairs and maintenance and offer turnkey installations. We are the number #1 Generac dealer in North America. Our employees have extensive training to provide a professional experience every step of the way. Our mission is . To joyfully provide comfort and peace-of-mind for our customers. To be an outstanding partner to our suppliers. To change the lives of our team members by giving direction respect and the opportunity for financial growth. To think and act in alignment with our Creator.
Job description
Generator Supercenter is seeking a highly organized and responsible Service Coordinator/Dispatcher to join our growing this position you will perform clerical tasks answer phones and help around the office. Other duties will include assisting the office manager with preparing documents organizing files managing existing documents and generally keeping the office organized tidy and running smoothly.
Key Competencies and Requirements:
- Verbal and written communication skills
- Listening skills
- Problem analysis and problem-solving
- Customer service orientation
- Organizational skills
- Attention to detail
- Good judgment
- Adaptability
- Teamwork
- Stress tolerance and Resilience
- Multi-tasker - be able to perform various clerical duties.
Education & Experience:
- High school diploma or equivalent
- Proficient in relevant computer applications
- Required language proficiency
- Knowledge of customer service
- Good data entry and typing skills
Duties and Responsibilities:
Scheduling & Dispatching
- Schedule and dispatch service technicians for preventive maintenance repairs and emergency calls.
- Prioritize and coordinate service calls based on urgency location and technician availability.
- Monitor technician workloads to ensure efficiency and productivity.
Customer Communication
- Serve as the main point of contact for customers regarding service requests updates and scheduling.
- Provide accurate information about service timelines job status and maintenance programs.
- Handle customer inquiries and resolve service-related issues promptly.
Work Order & Documentation Management
- Create update and close work orders in the service management system.
- Ensure all service documentations are completed accurately.
- Maintain detailed service records for warranty and compliance purposes.
Parts & Inventory Coordination
- Coordinate with the parts department to order necessary components for repairs and maintenance.
- Track part deliveries and ensure timely availability for scheduled jobs.
- Maintain accurate inventory and usage records.
**Salary will commensurate with experience**
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
We are the Largest Residential Generator Installer in the state of Texas and rapidly expanding across the US. Come join us - be a part of our team!
Compensation: $20.00 - $25.00 per hour
Join The Generator Supercenter Family Here its not just some catchy phrase; its a lifestyle. Were looking for amazing people who believe in helping others through the sales installation and maintenance of whole home generators that empower our customers with peace of mind security and freedom.
Required Experience:
IC
Key Skills
- Typing
- Data Entry
- Customer Service
- AS400
- Transportation Management Systems
- Computer Skills
- Paratransit
- Microsoft Outlook
- Computer Literacy
- Dispatching
- Logistics
- Phone Etiquette
About Company
A whole house generator automatically delivers electricity during a power outage. Choose the #1 Generac Dealer in North America. Never get left in the dark again...
