Service Advisor
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Job Location:
Bethesda, MD - USA
Monthly Salary:
USD 70000 - 150000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Jim Coleman Cadillac is hiring a Service Advisor!
Jim Coleman Automotive is a 3rd generation family-owned dealership. The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s. We are a local leader in automotive retail looking to add qualified professionals to our team. Jim Coleman Automotive is a company that offers great team environment great benefits and ongoing training and support for its employees. If you have the motivation to join a luxury sales environment and hit our high standards - wed like to meet with you! We provide opportunity for growth and advancement.
We are looking for an enthusiastic and highly motivated service writer to provide advice and assistance to customers throughout the service experience. You will be responsible for a variety of duties that pertain to creating a cultivating environment for our team and a beyond fantastic experience for the client. We are looking for an ambitious person that is interested in developing lasting relationships with customers and cultivating a strong team environment. You will have the opportunity to work at a state-of-the-art facility with a great work environment in Bethesda Maryland.
Responsibilities
- Provide timely updates
- Assist customer with needs/requests
- Greeting customers at the service lane
- Consulting with technicians regarding necessary repairs and possible alternatives to expensive repairs.
- Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
- Answering questions about service outcomes and scheduling and booking appointments vehicle drop-off and vehicle pick-up.
Requirements
- Proven experience as service advisor to maximize profit
- Tech savvy with working knowledge of computer systems and databases
- Able to balance a customer-oriented and a results-driven approach
- Patient and comfortable dealing with customers
- Professionalism and outgoing personality
- Excellent communication and interpersonal skills
- Outstanding organizational and multi-tasking abilities
- Willing to learn and take direction
Applicants have rights under Federal Employment Laws
Family & Medical Leave Act (FMLA):
Equal Employment Opportunity (EEO):
Employee Polygraph Protection Act (EPPA): Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
If, by any chance, the nearby dealerships in your neighborhood don't have models and prices you are searching for, look no further and head to Jim Coleman Cadillac.
