Software Project Coordinator, Americas
Cape Town - South Africa
Job Summary
Who we are
DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security privacy and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI DNS and certificate lifecycle management to secure infrastructure software devices messages AI content and agents. Learn why more than 100000 organizations including 90% of the Fortune 500 choose DigiCert to stop todays threats and prepare for a quantum-safe future
Job summary
As Software Project Coordinator you will play a key role in supporting the delivery of Professional Services projects across the AMS & EMEA territories.
You will assist the Senior Project Manager in ensuring projects are executed efficiently on schedule and to a high standard of quality.
What you will do
- Ability to assist in coordinating multiple concurrent IT service delivery projects across regions
- Support the Senior Project Manager in planning organizing and tracking project delivery activities.
- Assist with scheduling meeting coordination and documentation of project actions decisions and risks.
- Maintain and update project plans risk logs and status reports under guidance.
- Track and report on project milestones timelines and deliverables.
- Support the management of project budgets timesheets and invoicing processes.
- Help ensure adherence to project governance standards and quality requirements.
- Liaise with internal teams vendors and customers to gather updates and support smooth communication.
- Assist in resource planning and coordination with cross-functional teams.
- Participate in post-project reviews and contribute to identifying areas for process improvement.
- Provide administrative and operational support to the Professional Services team as needed.
What you will have
- 2 years of experience in a Software Project Coordinator or Scrum Master position at an IT or SaaS company (essential requirement)
- Tertiary qualification in Project Management Business Administration or Information Technology (strongly preferred)
- Exposure to the full project lifecycle from initiation to delivery in any technical or business environment.
- Experience working in a fast-paced multidisciplinary organization.
- Comfortable with engaging with global customers (strong stakeholder management)
- Detail-oriented process-driven proactive in coordinating tasks and tracking deliverables.
- Strong verbal and written communication skills with the ability to engage effectively with team members stakeholders and clients.
- Strong organizational and time management skills with attention to detail.
- A motivated individual with a foundational understanding of project management principles and processes.
Nice to have
- Previous experience working with global teams and across different timezones.
- Basic understanding of PKI or digital certificate management concepts (training will be provided).
- Familiarity with project management methodologies and tools such as Agile (Scrum Kanban) Confluence Jira Salesforce Microsoft Project or Rocketlane
Benefits
- Provident Fund
- Medical Aid Gap Cover
- Employee Assistance Program
- Gym Reimbursement
- Life Insurance
- Disability Insurance
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Required Experience:
IC
Key Skills
About Company
DigiCert is the leading TLS/SSL Certificate Authority specializing in digital trust for the real world through PKI, IoT, DNS, Document & Software security solutions.