Client Services Manager (Lending)

Parvana

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profile Job Location:

Johannesburg - South Africa

profile Monthly Salary: Not Disclosed
Posted on: 07-11-2025
Vacancies: 1 Vacancy

Job Summary

About our client:
Our client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit they boast a dedicated team of over 600 employees many with over a decade of tenure. They have built their culture on a feeling of togetherness trust and respect and are always looking to support employees continuous learning. Using Agile they provide diverse services with a focus on research innovation and improvement.

What you will be doing:
  • Analysing customer business needs through liaising with stakeholders to elicit discuss communicate and validate requirements for changes to business processes.
  • Understanding business process management and business requirements of the customers and translating them to specific software requirements.
  • Documenting requirements as well as corresponding test cases and scenarios.

What our client is looking for:
  • Relevant tertiary degree or equivalent experience.
  • 3 years experience in a similar role.
  • Experience with writing requirements specifications for information systems manual and automated regression testing as well as lending application systems.
  • End to end experience of the development lifecycle including testing and training.
  • Familiar with UML terminology specifically relating to use-cases and activity diagrams.
  • Proven experience interacting directly with end users.

Job ID:
  • J107052

For a more comprehensive list of opportunities that we have on offer do visit our website - services culture Agile business needs software requirements documentation testing lending development lifecycle UML end users


Required Skills:

Financial services culture Agile business needs software requirements documentation testing lending development lifecycle UML end users

About our client:Our client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit they boast a dedicated team of over 600 employees many with over a decade of tenure. They have built their culture on a feeling of togetherness trust and respect...
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Company Industry

IT Services and IT Consulting

Key Skills

  • Customer Service
  • Client Expectations
  • Client Requirements
  • Client Support
  • Action Plans
  • Issue Resolution
  • Account Management
  • Client Relationships
  • Service Delivery
  • Client Service
  • Client Satisfaction
  • Client Management
  • Procedures
  • Service Level Agreements
  • New Clients