Disabled Veteran Outreach Program Specialist (BES2) – Permanent Opportunity in Tigard or Beaverton Hillsboro

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Job Description:

Are you passionate about helping fellow veterans who have significant barriers to employment If so come and join our collaborative and caring team committed to making a positive impact on the lives of individuals who need your expertise and guidance!

At the Oregon Employment Department we actively support a workforce that is representative of the people we serve including people from various races genders abilities cultures language skills geographic locations and justice system involvement. We value your life experiences and encourage everyone to apply with your transferable skills and qualifications from your work school and volunteer experiences. Please let us know if you need a reasonable accommodation.

WHAT YOU WILL DO:

The Disabled Veteran Outreach Program Specialist work with veterans and eligible persons who have barriers to employment (i.e. disabled economically and/or educationally disadvantage and/or homeless). This positions provides individualized career services/intensive services including comprehensive assessment of education skills abilities and work experiences; in-depth interviewing and evaluation to identify employment barriers and appropriate employment goals; group and individual career coaching; short-term pre-vocational services that may include development of learning and communication skills interviewing skills personal maintenance skills and professional conduct to prepare individuals for career goals; and development of an Individual Employment Plan (IEP/IDP) that identifies employment goals interim objectives and appropriate services that will enable the client to meet his or her employment goals.

In this role you will:

• Establish rapport with veterans from different eras through open communication active listening and understanding of U.S. Military veterans culture.

• Conduct initial comprehensive whole person concept assessment of the veteran eligible spouse or eligible person to confirm eligibility for DVOP individualized career services/intensive services identify immediate needs provide direct referrals to supportive services and identify significant barriers to successful job search.

• Develops Individual Employment Plans (IEP) that have a long-term career/employment goal short-term goals to overcome Significant Barriers to Employment identified during assessments and case notes to document IEP progress to achieve a successful outcome.

• Assess customers employability status and provide value-added referrals to workshops special services community resources and supportive service agencies for needed services and /or technical assistance.

For a full Position Description please click here.

WHAT WE ARE LOOKING FOR:

Required Minimum Qualifications-

Two years providing customer service which included requesting and reviewing information documentation and deciding an action based on the information.

Examples of qualifying experience are eligibility interviewer application examiner unemployment insurance examination proctor information clerk insurance aide public counter intake person employment and claims aide employment services job placement recruiter vocational guidance or retail industry if it involved the above stated experience.

Two years of education or experience. Listed above are examples of acceptable experience. 45-quarter (30-semester) college-level credits in Human Resources Vocational or Career Counseling Social Services Psychology Education Business or Public Administration Communication or related field substitute for one year of experience.

Desired Attributes-

• Commitment to valuing diversity and promoting inclusion.

• Computer Skills and MS Office - Proficient using Word Excel Outlook and other software applications that are relevant to this job posting (Word Processing Spreadsheet and Email Client.)

• Teamwork Develop collaboration and trust with peers in a culture of innovation and change.

• Customer Service Skills Provide excellent customer service in person by email and/or by phone in a fast-paced environment.

• Interviewing for Information Skills Use effective interviewing skills to obtain information in order to understand customer needs and recommend options and next steps.

• Interpersonal Skills Experience successfully working with people from varied backgrounds and dealing with interpersonal conflicts sensitive issues or problems.

• Innovation and Change Experience fostering teamwork with peers during periods of innovation and change.

• Preference will be given to Military Veterans: Jobs for Veterans State Grant program legislation requires state agencies to follow a specific preference order when filling DVOP Specialists positions. As required by 38 U.S.C. 4103A(b) state agencies must make every effort to employ: First qualified service-connected disabled veterans as defined by 38 U.S.C. 4211(3). Second qualified veterans as defined by 38 U.S.C. 101.

WHATS IN IT FOR YOU:

• A workplace that balances productivity with enjoyment and encourages learning and mentoring.

• Rewarding work in a dynamic and creative environment with colleagues who are passionate about public service.

• Work/life balance 11 paid holidays a year and a competitive benefits package.

• Public Service Loan Forgiveness opportunity!

• Get There - Oregons easy-to-use carpool matching tool and trip planner.

HOW TO APPLY:

• Required: Attach a resume and cover letter. Your cover letter must not exceed two(2) pages. Please make sure your cover letter clearly addresses the desired attributes and minimum qualifications you have under the What We Are Looking For section above. Please upload your documents in the Resume/Cover Letter section of the application. In addition to your related work experience and education we will use the desired attributes and required minimum qualifications to determine who to interview.

• External Applicants: Click on the Apply link above to fill out the online application and submit by the posted closing date. Please use your preferred name on application materials.

• Current State of Oregon employees (this includes temporary employees): Apply through your employee Workday account. Please ensure the work history in your applicant profile is up-to-date and reflects your current position.

• Important: Please monitor both your email and Workday account for updates regarding this recruitment. You may be asked to submit additional information after initial application.

• The job posting closes at 11:59 PM (PDT/PST) on the close date. Immediately after you submit your application be sure to respond to the two questionnaires relating to public records requests and veterans preference. These questions are necessary to complete the application process.

ADDITIONAL INFORMATION:

• The State of Oregon does not request or require your age date of birth attendance or graduation dates from an educational institution during the application process.

• The use of outside resources such as Artificial Intelligence software during applicant skill assessments examinations and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

• This position is represented by the Service Employees International Union (SEIU).

• This recruitment may be used to fill current and future Permanent Limited Duration Job Rotation and Temporary vacancies as they occur.

• The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERSqualifying the salary range will reflect the additional 6.95%. Please review the Classification and Compensation page for more details.

• Salary Determination: The information in your Workday profile will be used to complete an equal pay assessment to determine salary placement upon hire.

• Veterans: Eligible veterans who meet the qualifications will be given veterans preference. For more information please visit Veterans Resources.

• United States Employment Eligibility: The Oregon Employment Department does not offer visa sponsorship. Within three days of hire all applicants will be required to complete the US Department of Homeland Securitys Form I-9 confirming authorization to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future you will not meet Agency employment eligibility standards. The Oregon Employment Department is an E-Verify employer. If you are the successful candidate you must present your I9 acceptable documents (See page 2) for employment verification.

WORK LOCATION INFORMATION:

This position will report to the Tigard or Beaverton/ Hillsboro WorkSource Oregon Center office and is not suitable for remote or hybrid remote work.

CRIMINAL RECORDS CHECK:

The Employment Department is committed to being a leader in providing its employees with fair and equal employment opportunities and recognizes that as a best practice in equity and inclusion criminal background check policies shall be job related and consistent with business necessity. For positions with authorized access to FBI Criminal Justice Information Services (CJIS) information a separate criminal records check is conducted by the Oregon State Police. If you would like further information on how each criminal records check is conducted please read our Criminal Record Check Policy or contact us at the number below with any questions. Note: To verify identification the successful candidate will be subject to a criminal background check which may require a fingerprint-based background check as a condition of employment.

CONTACT INFORMATION & HELPFUL LINKS:

If you have questions about the position or need an alternate format to apply please contact us at ; . Please be sure to include the job requisition ID number.

Guidance our hiring managers use: Equity and Inclusion Recruitment Questions and Gender Identity and Expression Procedure!

Reasonable Accommodations Veterans Resources How to Set Job Alerts Workday Applicant FAQ

Interview Scoring Criteria used during recruitment What You Need to Know to Get the Job

Come for a job. Stay for a career. Make a difference ... for a lifetime!

The Oregon Employment Department is an Equal Opportunity Affirmative Action Employer Committed to Workforce Diversity. At the Oregon Employment Department we foster fairness equity and inclusion to maintain a workplace environment where everyone is treated with respect and dignity regardless of race color national origin religion sex sexual orientation gender identity marital status age veteran status disability or status as a victim of domestic violence harassment sexual assault or stalking. This applies to every aspect of our employment practices including recruitment hiring retention promotion and training.