Roles and Responsibilities
Drive customer satisfaction and process productivity throughout the installation process and act as the primary liaison between GE Healthcare and the customer.
Execute the implementation of managed projects including identification of GE and customer responsibilities and deliverables as defined in the sales contract.
Regular tracking and communication of implementation progress tracking of equipment delivery installation and testing tracking and assignment of project deliverables with owners.
Maintain accurate project milestone dates.
Create visible and predictable data for key business metrics and revenue forecasting.
Identify escalate and resolve issues which might affect customer satisfaction and GE operational targets.
Required Qualifications
Bachelors degree or equivalent technical field experience (Field Engineer biomedical or related field experience)
Minimum 3 years experience in equipmentproject management.
Demonstrated experience with project management where deadlines were met on schedule or ahead of schedule (e.g. construction healthcare IT equipment installations experience).
Ability to work independently managing multiple projects and competing priorities
Must have a valid drivers license.
Must be willing to travel up to 50% to customer sites.
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas now or in the future for this job opening.
Desired Characteristics
Masters degree or PMP
Demonstrated customer service experience working in a clinical environment.
Knowledge or experience within the healthcare industry and GE Healthcare products.
Proficient in Project Management Software such as MS Project Smartsheet or similar tools
Six Sigma certification and/or experience in Lean methodology.
Familiar with one or more of IT concepts that include networking IP addresses switches routers virtual servers etc.
Experience with large-scale healthcare system implementation projects involving data and application integrations using various healthcare standards (HL7 IHE etc.)
Experience with electronic patient records
Experience leading testing and go live readiness efforts in partnership with customers EMR/EHR Vendors internal stakeholders and other 3rd party vendors as required
Ability to communicate technical subjects to technical and non-technical audiences
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus and drive ownership always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything youd expect from an organization with global strength and scale and youll be surrounded by career opportunities in a culture that fosters care collaboration and support.
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We will not sponsor individuals for employment visas now or in the future for this job opening.GE HealthCare offers a great work environment professional development challenging careers and competitive compensation. GE HealthCare is anEqual Opportunity Employer. Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19 some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: Yes
Required Experience:
IC
GE HealthCare provides digital infrastructure, data analytics & decision support tools helps in diagnosis, treatment and monitoring of patients