Assistant Food & Beverage Manager

With thousands of hotels in over 100 countries and territories Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience we offer the millions oftravellerswho stay with us every year a welcome they will never addition to our flagship brand Hilton Hotels & Resorts the family of brands includes Waldorf Astoria LXR Conrad Canopy Curio Collection DoubleTree Hilton Garden Inn Hampton and many others.

If you appreciate the impact global travel can have on the world you may be just the person we are looking for to work as a Hilton Team Member. Because its with Hilton where we never forget the reason were here: to delight our guests Team Members and owners alike.

The Assistant Food & Beverage Manager has the key responsibility of ensuring that all Food & Beverage outlets Conference and Banqueting operations are managed as successful independent profit centers ensuring maximum guest satisfaction and consistency in line with Hilton International standards. He / she will achieve these through the key strategies of planning controlling organizing and marketing.

What will I be doing

As the Assistant Food & Beverage Manager you will be responsible for performing the following tasks to the highest standards:

• Supports the overall operations and management of the Food & Beverage (F&B) department to ensure guest satisfaction quality service and compliance with international standards.

• Maintaining high operational efficiency staff performance and service excellence across all F&B outlets including restaurants bars in-room dining and banqueting.

• Monitor F&B revenue performance regularly and implement corrective actions to maximize profitability and minimize waste.

• Assist in overseeing daily operations of all F&B outlets ensuring smooth coordination between kitchen and service teams.

• Maintain and enforce quality standards for food service cleanliness and guest experience in line with brand and international expectations.

• Support in recruiting training and evaluating F&B team members to ensure high levels of performance and guest satisfaction.

• Assist in budget planning cost control and inventory management. Monitor revenues and expenses and support profitability goals.

• Participate in menu development and promotional activities in collaboration with culinary and marketing teams.

• Manage guest complaints and feedback in a professional and timely manner to ensure customer satisfaction and loyalty.

• Ensure all F&B operations comply with local health safety and hygiene regulations as well as brand policies.

• Ensure full compliance with internal and external audit requirements actively preparing for and supporting hotel audits and quality assurance reviews.

• Monitor employee scheduling and labor productivity to optimize service coverage.

• Coordinate and support the organization of events banquets and special functions.

EOE/AA/Disabled/Veterans

What are we looking for

An Assistant Food & Beverage Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitudebehaviours skills and values that follow:

• 3-5 years in a managerial position in a 4 / 5-star category hotel.

• Proficient in F&B systems (e.g. MICROS POS systems) and Microsoft Office.

• Able to communicate in English and local language both verbally and in writing with guests and employees some of whom will require high levels of patience tact and diplomacy to defuse anger and to collect.

• Proven ability to manage revenue targets and improve profitability in F&B settings.

• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.

• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.

• Action and solutions oriented

• Strong F&B and Conference & Banqueting operations knowledge and skills.

• Strong leadership people management and training skills.

• Guest-oriented and able to confidently build and exceed service standards.

• Thorough knowledge of service cost control in F&Blabourcontrols beverage menu writing maintenance merchandising computer and accountings.

• Strong interpersonal skills and attention to detail.

• Thorough knowledge of food and beverage operations including food beverages supervisory aspects service techniques and guest interaction.

• Able to work under pressure and deal with stressful situations during busy periods.

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisuretravellersthe finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!