The Facilities Services Education and Training Coordinator is responsible to manage design develop coordinate and conduct
large- and small-scale training programs. Responsible to map out training plans and develop training programs for differing levels
of responsibility including front line team members assistant supervisors supervisors and managers. Coordinates and oversees
the training of Facilities Services staff. Uses proven education principles and tracks new methods and techniques. Designs and
prepares educational aids and materials to include the production of educational/training videos. Conducts annual departmentwide
assessments and identifies educational and training needs. Assesses effectiveness of educational/training programs and
recommend improvements. Partner with internal / external resources and subject matter experts regarding educational/training
program design. Maintains updated educational/training curriculum and records. Occasionally may work irregular hours to
provide education to off shift employees. Takes a lead role in the interviewing hiring and orientation of new team members.
Works collaboratively with Human Resources recruiters to enhance and improve the hiring processes for the department.
5 years experience in Facilities Services field. Management experience preferred. Teaching/training experience preferred. Working
knowledge of hospital operations and patient flow is preferred. Knowledge of Mayo Facilities Services and operation is
helpful. Demonstrated ability to plan and execute multiple training events is essential. Ability to establish and maintain effective
interpersonal skills is required. Excellent verbal and written communication skills are essential. Knowledge and proficiency in
computer skills (word processing spreadsheets and surveys) is required. Website administration experience is preferred. Being a
Certified Healthcare Facilities Manager (CHFM) is required within 2 years of accepting the position. Certified train the trainer
preferred.
Required Experience:
IC
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