Position Overview:
We are hiring a Call Center Representative to manage inbound and outbound calls while delivering outstanding customer support. This role is ideal for someone who communicates clearly works efficiently under pressure and enjoys helping others.
Responsibilities:
Handle incoming calls and respond to customer inquiries
Make outbound calls to follow up on requests or campaigns
Record customer information accurately in company systems
Resolve issues promptly or escalate them when necessary
Maintain a professional and positive attitude in all interactions
Qualifications :
High school diploma or equivalent
Excellent verbal communication and active listening skills
Computer proficiency and strong data-entry accuracy
Ability to remain calm and professional under pressure
Additional Information :
Benefits
Competitive annual salary ($56000$60000).
Opportunities for professional growth and internal promotion.
Comprehensive training and skill development programs.
Supportive team-oriented work environment.
Paid time off and performance-based incentives.
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more