Job description
Summary of Primary Responsibilities
Provide hands-on leadership across development and support activities for strategic billing systems ensuring alignment with business priorities and technical standards.
Act as escalation point for complex incidents and delivery challenges driving resolution and continuous improvement.
Collaborate with cross-functional teams including infrastructure architecture and business operations to ensure seamless integration and support.
Monitor and report on team performance delivery timelines and system health using metrics to drive accountability and improvement.
Support vendor engagement and contract oversight where external resources are involved in delivery or support.
Contribute to strategic planning and roadmap development for billing systems modernization and transformation.
Qualifications :
Qualifications
- Proven experience leading application development and support teams ideally within billing or financial systems.
- Strong track record of delivering complex projects and managing concurrent workstreams across development and support.
- Demonstrated ability to coach and develop technical talent fostering a culture of ownership and continuous improvement.
- Solid understanding of software development lifecycle incident management and release governance in enterprise environments.
- Excellent communication and stakeholder management skills with the ability to translate technical concepts into business value.
- Experience working with contractors and vendors including oversight of deliverables and integration with internal teams.
Additional Information :
Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is award-winning; Worlds Best Workplaces 2024 (Fortune Top 25) Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Remote Work :
No
Employment Type :
Full-time
Job description Summary of Primary Responsibilities Provide hands-on leadership across development and support activities for strategic billing systems ensuring alignment with business priorities and technical standards. Act as escalation point for complex incidents and delivery challe...
Job description
Summary of Primary Responsibilities
Provide hands-on leadership across development and support activities for strategic billing systems ensuring alignment with business priorities and technical standards.
Act as escalation point for complex incidents and delivery challenges driving resolution and continuous improvement.
Collaborate with cross-functional teams including infrastructure architecture and business operations to ensure seamless integration and support.
Monitor and report on team performance delivery timelines and system health using metrics to drive accountability and improvement.
Support vendor engagement and contract oversight where external resources are involved in delivery or support.
Contribute to strategic planning and roadmap development for billing systems modernization and transformation.
Qualifications :
Qualifications
- Proven experience leading application development and support teams ideally within billing or financial systems.
- Strong track record of delivering complex projects and managing concurrent workstreams across development and support.
- Demonstrated ability to coach and develop technical talent fostering a culture of ownership and continuous improvement.
- Solid understanding of software development lifecycle incident management and release governance in enterprise environments.
- Excellent communication and stakeholder management skills with the ability to translate technical concepts into business value.
- Experience working with contractors and vendors including oversight of deliverables and integration with internal teams.
Additional Information :
Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is award-winning; Worlds Best Workplaces 2024 (Fortune Top 25) Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Remote Work :
No
Employment Type :
Full-time
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