IT Systems Administrator

Do you have experience in wireless networks and related security Do you have an understand of web servers and web server configuration Do you like troubleshooting If so we should talk.

We arePower Plus!A multi-industry leader in providing power when you need it where you need it through intelligent and efficient power solutions. We work with Fortune 500 companies across the country such as Amazon Wal-Mart Costco and more. Weve built a35-year reputationfor excellence through our commitment to developing our people providing exceptional relationship-based customer service and giving back to the community. Our biggest differentiator is the quality of our people and the working environment we create for them which really has to be seen to be believed.

Benefits:

• Medical
• Dental
• Vision
• Training and mentoring
• 401(k) with matching
• Paid sick leave
• Paid vacation

SUMMARY

This position will ensure reliability security and performance across servers endpoints and cloud services while partnering closely with the IT Director and mentoring helpdesk staff. It will maintain and improve Microsoft-centric on-prem/cloud environment and act as primary escalation for complex incidents. Own Tier-2/3 troubleshooting; secure core services (AD M365/Azure servers virtualization backups); perform basic network tasks (switch/firewall) under change control.

JOB RESPONSIBILITIES

• Own Tier-2/3 incidents and problem records; deliver workarounds and permanent fixes (root cause).
• Coach helpdesk staff on troubleshooting methods SOPs and quality standards.
• Create/maintain knowledge base (KB) articles to reduce repeat escalations and improve first-contact resolution.
• Administer Windows Server/Active Directory Group Policy DNS/DHCP and file/print.
• Manage virtualization (VMware) storage platforms and backup/restore operations (Veeam).
• Operate and optimize Azure/Microsoft 365 (Entra ID/AAD Intune/Endpoint Manager Exchange Online SharePoint/OneDrive).
• Coordinate vulnerability remediation EDR/Defender protections and least-privilege access (RBAC).
• Maintain access control

COMPETENCIES/REQUIREMENTS:

• 35 years hands-on system administration in Microsoft-centric environments.
• Strong troubleshooting across OS network (basic switching/firewall) and application layers; PowerShell proficiency.
• Experience owning Tier-3 escalations and producing KB/SOP content.
• Experience with common switch and firewall vendors (Cisco/Meraki HPE/Aruba Fortinet Palo Alto SonicWall) at a basic configuration level is a plus.
• Ability to work flexible hours weekends and holidays
• Available for after hours and on call assignments
• Basic working knowledge of Windows server 2012/2019 environment/WAN Domain and all MS OS systems
• Working knowledge of VMWare
• Basic Understanding of SQL and configuration of SQL servers

Pay Range: $75000 - $100000

If youve always wanted to really make a difference have your contributions mean something and work for a place where loyalty integrity and hard work still means something we want to hear from you!