Senior Tax Manager

We are seeking an experienced tax professional with deep knowledge in both tax technicalities and operational aspects committed to advancing and strengthening tax technical accounting and risk management this role you will join the US Domestic and Reporting tax team and also work closely with the International and Indirect Tax teams. The role also focuses on leading strategic planning and executing technology-driven initiatives that harness data to optimize indirect tax processes compliance for direct and indirect taxes tax provision planning calculations reporting and analytics. This presents a unique opportunity to apply both established and innovative technologies while collaborating with cross-functional teams within ServiceNow to provide the tax team with actionable data.

To be successful in this role:

• Lead strategic projects that improve internal workflows managing the entire project lifecycle from design through implementation and quality assurance
• Identify and implement automation opportunities deploy solutions using AI agents and internal tools and oversee successful rollouts
• Partner with US and international tax teams and coordinate with cross-functional groups to ensure seamless tax integration of Finance initiatives
• Collaborate effectively with global cross-functional teams to implement and enhance comprehensive tax processes and procedures to reduce risks
• Facilitate communication among tax specialists finance strategy engineers and customer-facing teams to translate tax regulations into system logic and resolve data issues
• Maintain system and data integrity to guarantee accuracy and audit readiness
• Monitor global tax developments assess their relevance and guide implementation of changes into internal systems 
• Support the team in producing analytics and reports that provide actionable insights to aid leadership decisions

Qualifications :

• Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
• Bachelors degree in Accounting Economics or related field.
• 10 years of combined relevant tax experience in Big 4 and/or in a private/public US corporation.
• Solid technical proficiency in tax technical accounting.
• Proactive self-directed and action-oriented with a strong sense of ownership and accountability. 
• Superior interpersonal and communication skills with the ability to connect influence and collaborate with diverse stakeholders from front-line employees to executive leadership. 
• Clear communicator experience running meetings effectively and to explain complex concepts to a non-technical audience
• Highly proficient in Microsoft applications (Word PowerPoint Excel Outlook) particularly skilled in PowerPoint presentations. 
• Experience in financial and tax systems (e.g. SAP OneSource Tax Provision Alteryx Power BI etc.)
• Experience organizing large volume of information and identify automation and digitization opportunities
• Experience with analytics support metrics and KPIs. 
• Familiarity with enterprise software/SaaS industry is highly desirable. 

For positions in this location we offer a base pay of $162600 - $284600 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

Yes

Employment Type :

Full-time