Sr. Technical Program Manager, Alexa Connected Devices
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Job Location:
Monthly Salary:
Posted on:
07-11-2025
Vacancies:
1 Vacancy
Job Summary
Are you passionate about building the infrastructure that powers the worlds largest IoT installation and most capable AI assistant Do you thrive on tackling complex technical challenges at the intersection of IoT and AI Are you energized by driving cross-functional programs that span distributed systems LLMs and critical infrastructure
The Alexa Connected Devices team is seeking a dynamic Sr. Technical Program Manager to drive innovation in our core horizontal services. As part of the team that enables over 1 billion connected endpoints (Echo FireTV Smart Home Mobile and Metis) youll lead complex initiatives that transform how Alexa connects discovers and manages devices at massive scale.
Key job responsibilities
You will be responsible for championing and successfully delivering large projects and programs across Alexa. You will:
Drive complex technical programs that power Alexas core device connectivity management and interaction capabilities
Lead cross-functional initiatives to scale our infrastructure that processes billions of daily context updates and device commands
Own end-to-end program execution: gather and analyze requirements coordinate and participate in technical design build and maintain project/program plans track progress mitigate risks communicate with stakeholders and ensure successful delivery
Manage dependencies across multiple teams to optimize delivery while maintaining quality SLAs
Partner with engineering and QA teams to design implement and test solutions
Develop and track program metrics focused on: Availability Latency Accuracy Quality Cost-effectiveness Operational excellence and progarm success
Create and maintain program roadmaps identifying risks and dependencies while driving mitigation strategies
Lead operational excellence initiatives to improve developer productivity and system efficiency
A day in the life
Youll collaborate across teams to define and deliver platform features through:
Program & Technical Leadership
Partner with product engineering QA and stakeholders to define and refine platform features
Guide end-to-end feature delivery across multiple teams and systems
Deep dive into: requirements technical specifications and engineering implementation plans
Drive integration between edge devices cloud services and consumer-facing features
Communicate across levels informing status blockers and path forward
Cross-functional Collaboration
Guide diverse teams including: Product managers Engineering teams other program managers Science teams
Facilitate technical discussions drive consensus and decision-making
Ensure alignment and forward progress across workstreams
Execution & Delivery
Lead regular status updates and program reviews
Identify and remove blocking issues
Monitor progress against milestones
Ensure quality standards are met throughout development
Drive continuous improvement in delivery processes
About the team
Alexa Connected Devices teams mission is to design build and operate core horizontal services that power Alexathe worlds largest IoT installation and most capable efficient and trusted AI assistant. We deliver core capabilities enabling Alexa to connect discover set up manage and interface with over 1 billion connected endpoints (Echo FireTV Smart Home Mobile and Apps).
- 7 years of working directly with engineering teams experience
- 5 years of technical product or program management experience
- 3 years of software development experience
- 5 years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams building processes and coordinating release schedules
- Experience owning/driving roadmap strategy and definition
- 5 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
- Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules
- Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The Alexa Connected Devices team is seeking a dynamic Sr. Technical Program Manager to drive innovation in our core horizontal services. As part of the team that enables over 1 billion connected endpoints (Echo FireTV Smart Home Mobile and Metis) youll lead complex initiatives that transform how Alexa connects discovers and manages devices at massive scale.
Key job responsibilities
You will be responsible for championing and successfully delivering large projects and programs across Alexa. You will:
Drive complex technical programs that power Alexas core device connectivity management and interaction capabilities
Lead cross-functional initiatives to scale our infrastructure that processes billions of daily context updates and device commands
Own end-to-end program execution: gather and analyze requirements coordinate and participate in technical design build and maintain project/program plans track progress mitigate risks communicate with stakeholders and ensure successful delivery
Manage dependencies across multiple teams to optimize delivery while maintaining quality SLAs
Partner with engineering and QA teams to design implement and test solutions
Develop and track program metrics focused on: Availability Latency Accuracy Quality Cost-effectiveness Operational excellence and progarm success
Create and maintain program roadmaps identifying risks and dependencies while driving mitigation strategies
Lead operational excellence initiatives to improve developer productivity and system efficiency
A day in the life
Youll collaborate across teams to define and deliver platform features through:
Program & Technical Leadership
Partner with product engineering QA and stakeholders to define and refine platform features
Guide end-to-end feature delivery across multiple teams and systems
Deep dive into: requirements technical specifications and engineering implementation plans
Drive integration between edge devices cloud services and consumer-facing features
Communicate across levels informing status blockers and path forward
Cross-functional Collaboration
Guide diverse teams including: Product managers Engineering teams other program managers Science teams
Facilitate technical discussions drive consensus and decision-making
Ensure alignment and forward progress across workstreams
Execution & Delivery
Lead regular status updates and program reviews
Identify and remove blocking issues
Monitor progress against milestones
Ensure quality standards are met throughout development
Drive continuous improvement in delivery processes
About the team
Alexa Connected Devices teams mission is to design build and operate core horizontal services that power Alexathe worlds largest IoT installation and most capable efficient and trusted AI assistant. We deliver core capabilities enabling Alexa to connect discover set up manage and interface with over 1 billion connected endpoints (Echo FireTV Smart Home Mobile and Apps).
- 7 years of working directly with engineering teams experience
- 5 years of technical product or program management experience
- 3 years of software development experience
- 5 years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams building processes and coordinating release schedules
- Experience owning/driving roadmap strategy and definition
- 5 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
- Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules
- Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
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