Senior Talent Management Specialist

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized experiences at scale to drive customer loyalty workforce engagement efficiency and operational improvements.

We employ more than 6000 people across the globe who embrace empathy and cultivate collaboration to succeed. And while we offer great benefits and perks like larger tech companies our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Senior Talent Management Specialist

As a Sr. Talent Management Specialist youll design and implement global talent initiatives that strengthen our leadership pipeline enhance employee experiences and drive business impact. Youll collaborate across HR and business teams to deliver talent programs succession planning and talent reviews while bringing creativity curiosity and a growth mindset to challenge the status quo. Reporting to the Talent Director youll join a collaborative team where your critical thinking relationship-building and problem-solving skills will help shape the future of how Genesys develops and retains talent.

Responsibilities:

• Support and deliver talent programs from design through implementation enablement and governance.

• Lead and facilitate succession planning and talent review processes.

• Partner with HR and business stakeholders to drive adoption and impact.

• Develop clear compelling presentations and materials to reinforce our talent story.

• Use data and insights to inform program design track progress and continuously improve

Skills:

• Project Management

• Talent Management

• Employee Engagement

• Cross-Functional Teamwork

• Interpersonal Communication

• Creativity Growth Mindset and Critical Thinking

Requirements:

• 5 years of experience in Talent Organizational Development Human Capital or HR Consulting.

• Experience in high-growth global and transformational environments (tech preferred).

• Proven track record in talent reviews succession planning onboarding performance

• Strong stakeholder management and collaboration skills.

• Experience leading large-scale or complex projects.

• Comfortable using HR technology and collaboration tools.

If a Genesys employee referred you please use the link they sent you to apply.

About Genesys:

Genesys empowers more than 8000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people systems data and AI across the enterprise. As a result organizations can drive customer loyalty growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more visit.

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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race color age religion sex sexual orientation gender identity or expressionmarital status domestic partner statusnational origin genetics disabilitymilitary andveteran status and other protected characteristics.

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