Hospitality Manager Sports & Entertainment

First Global Management Services

Job Location:

Jersey, NJ - USA

Monthly Salary: $ 70000 - 100000

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Building A Brand Starts With Our Story

FIRST is a leading global brand experience agency serving clients in various industries including financial services technology new & traditional media aerospace healthcare and professional services. FIRST has received numerous accolades including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer named Top Agency of the Year 2024 by Event Marketer highlighted as a Global Agency of the Year over 100 Employees by C&IT and listed among the 200 Top Marketing Agencies in& 2022 by Chief Marketer.

Learn more at

Job Location: Jersey City NJ (hybrid - 3x a week in office subject to change to 5 days at any time)

We are seeking an experienced hospitality professional with a proven background managing executive-level client experiences at premier sporting events.. This role will oversee VIP suites ticketing programs and high-touch client experiences that require impeccable attention to detail and delivery of white-glove service for C-suite executives and senior leaders.

You will work closely with internal stakeholders external venues and vendors to ensure flawless execution of marquee hospitality events that align with the Firms strategic client engagement goals. Limited domestic travel may be required.

Your Contributions:

Executive Hospitality & Ticketing

Manage hospitality suites and ticket allocations for major sports and entertainment events.
Oversee end-to-end client experience ensuring seamless logistics and an elevated white-glove service standard for C-suite guests.
Partner with venues vendors and ticketing teams to manage allotments suite build-outs food & beverage and client gifting.

Event & Program Management

Lead planning and execution of executive hospitality programs tied to marquee events.
Coordinate travel hotel and premium hospitality logistics for clients and executives.
Support budget tracking vendor contracts and invoice management through internal systems.
Create and manage event communications including invitations RSVPs and on-site client support.

Stakeholder Engagement

Build trusted relationships with internal business partners ticketing teams and external venues.
Serve as a polished professional point of contact for executive guests.
Contribute creative ideas to enhance the Firms hospitality offerings.

What We Are Looking For:

Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role please apply - we would love to see how you could fit at FIRST. Please contact if you need an accommodation at any stage of the recruitment process.

57 years experience in sports & entertainment hospitality with direct responsibility for executive/VIP clients.
Demonstrated experience managing hospitality suites and ticketing programs at major sporting events required
Track record of providing white-glove service to C-suite executives.
Strong vendor/venue management skills and familiarity with sports/entertainment environments.
Highly organized detail-oriented and calm under pressure.
Bachelors degree preferred (or equivalent experience).
Willingness to travel domestically as required.
Creative problem solver resourceful team player
Calm and flexible approach to handling the pressure and stress of ever-changing demands
Ambitious and proactive
Good working knowledge of MS Office Suite
Highly organized with excellent time management skills to handle multiple tasks and meet strict deadlines

At FIRST we believe that our success is driven by the passion creativity and commitment of our teams. Thats why we offer a range of benefits and perks to support your personal and professional growth:

Medical Dental & Vision which includes the option of a high-deductible health plan (HDHP) with a health savings account (HSA)
401 (k)
Five Flexible Spending Accounts Options
Generous Paid Time Off Allowance
Employee Assistance Program (EAP)
Life Disability & Pet Coverages
Wellness Stipend
Complimentary access to Headspace Teladoc Maven Rocket Lawyer Mobilo & more
Aura Identity Theft Protection
Discretionary Bonus Structure
Global Opportunities: With a presence in 7 countries worldwide including headquarters in London New York and Singapore you may have the opportunity to work on exciting projects across different locations.

United States Residents: The base pay for this position ranges from $70000 to $100000. This role is also eligible for an annual discretionary bonus.

#LI-KM3

FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs job requirements and individual qualifications without regard to race color religion or belief national social or ethnic origin sex (including pregnancy) age physical mental or sensory disability sexual orientation gender identity and/or expression marital civil union or domestic partnership status past or present military service family medical history or genetic information family or parental status or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role please get in touch to discuss adjustments or other suitable roles.

Required Experience:

Manager

Building A Brand Starts With Our StoryFIRST is a leading global brand experience agency serving clients in various industries including financial services technology new & traditional media aerospace healthcare and professional services. FIRST has received numerous accolades including being listed a...