This is a remote position.
Job Highlights:
- Contract type: Part Time (21 hours per week)
- Training is during business hours EST
- After Training Schedule:
- Wednesday to Friday; 6 PM - 9 PM for 3 hours per day
- Saturday to Sunday; 12 PM - 6 PM for 6 hours per day
Are you a proactive detail-oriented professional who thrives on delivering excellent customer service and seamless administrative support
Were looking for a dedicated Administrative Assistant to join our growing team!
In this role youll be the friendly and reliable point of contact behind our client interactions and daily operations. From managing inbound calls and scheduling appointments via Booking Koala to providing service support and helping convert new clients into loyal recurring customersyoull play a vital role in ensuring a smooth and professional client experience every step of the way.
Youll also coordinate follow-ups communicate with field staff and perform light administrative and research tasks (including data scraping) to support business growth. If youre organized communicative and enjoy working in a fast-paced client-focused environment wed love to hear from you!
Key Responsibilities:
Handle inbound calls and schedule appointments using Booking Koala
Accurately enter and maintain client information in the booking system
Conduct text-based follow-ups with clients to ensure service satisfaction
Assist new clients in transitioning to recurring service plans
Serve as the first point of contact for all client inquiries and support needs
Coordinate with field employees regarding operations schedules and feedback
Escalate complex issues or urgent matters to management as needed
Perform light data scraping from platforms like Yelp to support email marketing initiatives
Complete various administrative tasks to keep operations organized and efficient
Requirements
Strong English communication skills (spoken and written)
Fluent in Spanish
Previous experience in customer service administrative support or virtual assistance
Comfortable handling inbound/outbound calls text follow-ups and appointment scheduling
Familiarity with Booking Koala or similar scheduling/CRM software is a plus
Excellent attention to detail organizational skills and reliability
Ability to multitask and work independently with minimal supervision
Tech-savvy with basic knowledge of online tools and spreadsheets
Independent Contractor Perks
- Permanent work from home
- Immediate hiring
ZR29312JOB
Required Skills:
Advanced proficiency in QuickBooks Online HR experience with an AU-based client/company Strong understanding of Australian bookkeeping practices including BAS Excellent communication and documentation skills Detail-oriented self-managed and highly organized Ability to proactively identify and solve problems Previous experience supporting trade businesses is a strong advantage Independent Contractor Perks Permanent remote role with a collaborative team culture Opportunity to make a meaningful impact on business growth and stability Access to backup support and documented processes for smooth operations Be part of a company that values proactive communication and reliability Immediate hiring ZR24527JOB
This is a remote position. Job Highlights: Contract type: Part Time (21 hours per week) Training is during business hours EST After Training Schedule: Wednesday to Friday; 6 PM - 9 PM for 3 hours per day Saturday to Sunday; 12 PM - 6 PM for 6 hours per day Are you a proactive detail-or...
This is a remote position.
Job Highlights:
- Contract type: Part Time (21 hours per week)
- Training is during business hours EST
- After Training Schedule:
- Wednesday to Friday; 6 PM - 9 PM for 3 hours per day
- Saturday to Sunday; 12 PM - 6 PM for 6 hours per day
Are you a proactive detail-oriented professional who thrives on delivering excellent customer service and seamless administrative support
Were looking for a dedicated Administrative Assistant to join our growing team!
In this role youll be the friendly and reliable point of contact behind our client interactions and daily operations. From managing inbound calls and scheduling appointments via Booking Koala to providing service support and helping convert new clients into loyal recurring customersyoull play a vital role in ensuring a smooth and professional client experience every step of the way.
Youll also coordinate follow-ups communicate with field staff and perform light administrative and research tasks (including data scraping) to support business growth. If youre organized communicative and enjoy working in a fast-paced client-focused environment wed love to hear from you!
Key Responsibilities:
Handle inbound calls and schedule appointments using Booking Koala
Accurately enter and maintain client information in the booking system
Conduct text-based follow-ups with clients to ensure service satisfaction
Assist new clients in transitioning to recurring service plans
Serve as the first point of contact for all client inquiries and support needs
Coordinate with field employees regarding operations schedules and feedback
Escalate complex issues or urgent matters to management as needed
Perform light data scraping from platforms like Yelp to support email marketing initiatives
Complete various administrative tasks to keep operations organized and efficient
Requirements
Strong English communication skills (spoken and written)
Fluent in Spanish
Previous experience in customer service administrative support or virtual assistance
Comfortable handling inbound/outbound calls text follow-ups and appointment scheduling
Familiarity with Booking Koala or similar scheduling/CRM software is a plus
Excellent attention to detail organizational skills and reliability
Ability to multitask and work independently with minimal supervision
Tech-savvy with basic knowledge of online tools and spreadsheets
Independent Contractor Perks
- Permanent work from home
- Immediate hiring
ZR29312JOB
Required Skills:
Advanced proficiency in QuickBooks Online HR experience with an AU-based client/company Strong understanding of Australian bookkeeping practices including BAS Excellent communication and documentation skills Detail-oriented self-managed and highly organized Ability to proactively identify and solve problems Previous experience supporting trade businesses is a strong advantage Independent Contractor Perks Permanent remote role with a collaborative team culture Opportunity to make a meaningful impact on business growth and stability Access to backup support and documented processes for smooth operations Be part of a company that values proactive communication and reliability Immediate hiring ZR24527JOB
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