Office & People Experience Coordinator

New York City, NY - USA

Yearly Salary: $ 65000 - 75000

Posted on: 06-11-2025

Vacancies: 1 Vacancy

Job Summary

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry by helping customers deliver more personalized and profitable guest experiences. As a result our digital ordering payment and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.

The Office & People Experience Coordinator is responsible for overseeing the end-to-end employee experience in our HQ office ensuring our space is hospitable and accurately reflects our core values. Reporting to our Senior Manager HRIS & People Operations you will be the go-to person for all office logistics and be an active member of the People Culture team supporting a variety of day-to-day tasks. You will play a critical role in the success of our post-move transition and the ongoing maintenance of an engaging and productive work environment. Your work will have a direct impact on employee engagement team collaboration and the overall positive perception of our workplace.

This position is based in Olos headquarters in New York City.

What Youll Do

Daily Office Audits: Conduct comprehensive daily walkthroughs to guarantee all areas including kitchens conference rooms and common spaces are clean organized and presentable. Proactively identify and resolve maintenance or cleanliness issues.
Kitchen & Pantry Management: Maintain a high standard of hospitality by managing and restocking all beverages snacks and supplies.
Meeting & Event Support: Facilitate on-site meetings by setting up rooms with required materials and partnering with IT to ensure seamless TV and Zoom functionality. Provide welcoming on-site support for team meetings and external visitors representing the companys brand and culture.
Catering Coordination: Manage all team and office-wide catering coordinating with Executive Assistants for department needs for all-hands events. Oversee delivery setup and post-meal cleanup.
Onboarding & Offboarding Logistics: Support the People & Culture teams employee lifecycle programs through managing tasks for new hire onboarding employee offboarding and day-to-day employee inquiries including but not limited to HRIS entries report creation sending swag boxes to team members and generating business cards as needed.
Employee Engagement & Community Building: Champion a vibrant workplace atmosphere by facilitating in-office social gatherings and team celebrations (e.g. holiday parties milestone recognitions team lunches)
Mail Management & Digital Archiving: Receive sort and distribute all incoming mail. Ensure relevant documents are promptly scanned to the shared drive for digital access by appropriate teams.
Finance Support & Records: Manage the secure receipt of physical checks via mail. Process weekly deposits using the check scanner.
Vendor Management: Manage Olos office-related vendor list and contracts track renewal dates and facilitate renewals as appropriate
Move-In Coordination & Setup: Act as the primary on-site lead for the final phase of our office relocation focusing on successful move-in set up and creation of office-related processes. This includes supporting project team members with set-up responsibilities and confirming all operational systems (e.g. mail security access etc.) are fully functional in the new space.

What Well Expect From You

2-3 years of office and facilities management experience.
Office relocation experience preferred.
Experience supporting employee offboarding & onboarding preferred.
Passion to learn more about People Culture and employee experience.
Excellent communication skills with demonstrated ability to effectively work with senior management as needed.
Demonstrated ability to manage sensitive information with the highest level of discretion and professionalism.
Experience managing company-wide relationships and partnering cross-functionally.
Ability to multitask build processes and take initiative.
Ability to use Google docs email video conferencing platforms and other related technologies.
Experience in the restaurant technology industry is a plus!

About Olo

Olo is a leading restaurant technology provider with ordering payment and guest engagement solutions that help brands increase orders streamline operations and improve the guest experience. Each day Olo processes millions of orders on its open SaaS platform gathering the right data from each touchpoint into a single sourceso restaurants can better understand and better serve every guest on every channel every time. Over 750 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community accelerating technologys positive impact and creating a world where every restaurant guest feels like a regular. Learn more .

Were remote-friendly. Since 2015 we have been evolving our culture to continue to support a more distributed workforce and now over 75% of our team works remotely across the U.S. If youre in the New York City area you can choose to work remotely or from Olos headquarters.

We offer great benefits such as 20 days of paid time off 10 sick days 11 holidays plus year-end closure health dental and vision coverage for yourself and your family a 401k match remote-office stipend a generous parental leave plan volunteer time off gift matching policy and more!

Our best estimate of the compensation range for this opportunity is $65000-$75000 annually depending on the experience you bring and your location. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.

We encourage you to apply!

At Olo we believe bringing together people with varied experiences and viewpoints leads to better results. Dont check every box in the job description Research shows many qualified candidates hold back from applying unless they meet all listed requirements. Were committed to creating a genuine workplace where everyone can contribute their best workthis improves our decision-making and helps us better serve our communities. So if youre enthusiastic about this role but your background doesnt align perfectly with every qualification we encourage you to apply anyway. You might be exactly the right fit for this or other positions.

All applicants receive consideration for employment. We do not discriminate on the basis of race religion color national origin gender identity sexual orientation pregnancy age marital status veteran status or disability status.

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