Heels Engage Coordinator

Position Summary
This position may be eligible for a hybrid work arrangement that may include a partially remote work location consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station. The Heels Engage Coordinator oversees the management and daily operations of the Heels Engage platform (powered by PeopleGrove) a career access and mentoring solution that connects students alumni and friends of the community. This role supports networking mentorship and career development initiatives by facilitating user engagement maintaining alignment with institutional branding and goals and leveraging platform analytics for strategic insights. The coordinator ensures smooth integration with campus systems promotes inclusive access to career resources and supports the growth and sustainability of mentoring and engagement programs. Reporting to the Director of Career Education in the Career Center and partnering closely with the assigned school administration the Heels Engage Coordinator plays a central role in creating and sustaining experiences that connect students to alumni in a meaningful way. The position requires strong project management skills interpersonal skills data analysis and technology proficiencies.

Required Qualifications Competencies And Experience
Bachelors Degree. Minimum of one year of experience in project management career services alumni relations public relations communications or related field required. Proficiency with technology including digital platforms videoconferencing survey and project management software. Strong project management organizational multi-tasking skills; ability to work autonomously proactively take initiative troubleshoot and resolve issues. Strong interpersonal communications and relationship-building skills to engage with varied partners volunteer leaders faculty staff alumni friends vendors and others to support and grow Heels Engage. Prepare clear accurate and timely communications to promote and inform various constituencies on the features and merits of Heels Engage (e.g. email messages postings online discussions events agendas meeting notes). Ability to work through complex issues requiring judgment and keeping confidential information. Unwavering commitment to the highest of ethical standards and professional integrity. Ability to manage multiple projects and priorities simultaneously.

Preferred Qualifications Competencies And Experience
Prior experience in higher education or related field. Prior experience with formal mentoring programs. Program planning and a history of collaboration across a large and complex institution. Analytical mind and problem solver with ability to think systemically. Working knowledge of PeopleGrove software. Commitment to professional growth and continuous learning.